Red tint appears on rendered video files

[chrisl57730766]

Hi. I am trying to render a video project but the file generated has a red tinge or tint to it. Other times it looks like the colours are washed out. But for anyone featured in my project who has slightly pink skin, it looks like they have sunburn ont h on  it looks like they have full sunburn in the rendered file. Does anyone know how to solve this problem? I have never had it before and I can't find any solutions.

I am on version 23.6 on Windows 11. 

[kglad]

is that premiere pro?

[chrisl57730766]

Hi. Yes, it is. I have found if in Preferences, General, I tick Display Colour Management it renders the same as the preview, but the preview then contains the red tint. However, if I put in an adjustment layer and turn down the saturation to about 85 or 90, I think the footage is close to the original. I have no idea if this is a proper solution to the problem or not. 

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[R Neil Haugen]

Sounds like normal color management issues.

So what's your OS? What color space are the clips, your sequence, and exports? Check for all those on the Settings tab in the Color Workspace Lumetri panel.

Also what is the gamma settings set to, 2.4 (broadcast), 2.2 (web), or 1.96 (QuickTime) ?

[chrisl57730766]

Thanks for the information about the gamma settings. It turned out I needed to update Premiere Pro to the most recent version to get access to the settings tab in Lumetri and change the gamma from broadcast to web. On the preview screen that changes the colours but for some reason when I do screenshots on all three settings, they come out the same but all to the correct colours--not broadcast. 

[chrisl57730766]

Hi. I thought that had solved the problem but it appears to only work if I take screenshots in Premiere Pro. When I export it still looks like it increses the saturation so that anyone with pinkish skin tones looks like they have sunburn. 

[chrisl57730766]

I have finally located the problem. It turns out it was not with Adobe at all, rather with the video playing software. I was confused as to why the screenshots were fine but the video render was not, and then I realised the video was being played through a different program. To test that idea I uploaded a short clip to Youtube and it played with the right colours.