Buttons and Links of Header

[default32260140k4pavf]

The top half of the AE webpage is not allowing you to click/select any of the buttons.

[Bp82]

I can't click on anything. "website is unresponsive" in both Chrome and Edge, this morning. The site loads normally, then is basically frozen. I have work to do, Adobe.

[Abhi.G @ ADBE]

Hi

Thanks for reporting this issue. We are actively investigating.

Abhi G

[1COR13]

Experiencing a glitch / bug in the heading bar where quick functions such as delete page and view all pages are located. The glitch is preventing use of these functions. Have tried online and in the app.

[Another-Phil]

Hi @1COR13 - We are aware of this issue and are working towards a resolution. Please try clearing your cache and relaunching Adobe Express. We apologize for any inconvience and thank you for your patience.

Please visit https://status.adobe.com/ to follow the status of this issue.

- Phil

[1COR13]

Thank you @Another-Phil for the reply. No worries. Any recommendations on how to clear cache for Adobe Express alone?

[thejanebradbury]

It depends what browser you use. I can tell you how to do it in Chrome: 

• Go to Settings>Privacy & Security>Third Party cookies.
• Scroll down to> See all site data and permissions.
• Find the Adobe entry and use the delete bin icon. 

You will need to log in again to your Adobe account. I also usually have all other tabs closed and then restart my browser before signing in. 

[1COR13]

Thank you @thejanebradbury -- well, I tried. Deleting the Adobe cookies and site data in Edge, closing out the brower, then signing back into Adobe did not fix the problem 

[thejanebradbury]

Oh I'm sorry - it worked in some cases I think but maybe not for everyone. You might have to wait for the service issues to be fixed, I'm sure they're working as fast as they can to sort it out. 

[1COR13]

No worries. It was worth a try and thank you for taking the time. It is only a slight issue, I could just deal with it. I'm patient, and besides, I have other work objectives I can meet in the meantime. ; )

[default32269647yl9wj7]

The web app isn't loading correctly- some text/links are not clickable. Things that should be visible on the page are half on/half off or squished into a corner. Some text links look "unfinished" for lack of a better descriptor.

[thejanebradbury]

There are service issues affecting Adobe Express. Please see this post for more information:

https://community.adobe.com/t5/adobe-express-discussions/adobe-express-performance/td-p/14082332

[auntkimberly]

When logged in the Your Stuff folder is not clickable. You can also see a bunch of extra page menu item links that aren't where they should be. It's like the top header menu bar is messed up and the links are instead on top of other text or even off the page almost entirely. See attached.

[thejanebradbury]

There are service issues affecting Adobe Express. Please see this post for more information:

https://community.adobe.com/t5/adobe-express-discussions/adobe-express-performance/td-p/14082332

[Amitej S]

Hi, for the issue causing misplaced headers in  Adobe Express, a fix was deployed. Can you try again and check if it works fine for you?

Check more info here: https://community.adobe.com/t5/adobe-express-discussions/adobe-express-performance/td-p/14082332 & let us know about your observations.

Thanks,

Amitej