When I open the Frames panel (in Chrome), the panel jitters rapidly between two widths(?). The first frame is nearly still but all others jitter constantly. I can't seem to use it.
The left panel of the screen vibrates all of the sudden. I have noticed this error on regular basis. Also the app hangs inbetween and shows white screen everyime. one needs to restart it after every half an hour.
Sorry to hear about this issue. I tried to replicate this issue, but it seems to work fine. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Did you recently install any third-party plugins or extensions to your browser? Try clearing the browser's cache and cookies and let us know if that helps.
As we cannot reproduce the issue, can you share a screen record when the vibration occurs? Can you confirm the browser version and the OS version of your device (Windows or Mac)?
Were you editing a video or an image? Was it a template? Did you see any error messages? We suggest you change the browser (Safari, Google Chrome or Microsoft Edge are recommended), clear the caches browser or try to use the app in incognito mode.
We're here to help and are looking forward to hearing from you.
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