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4

Creating marker causes waveform panel to scroll to start of file

Participant ,
Mar 31, 2023 Mar 31, 2023

This has been happening for a few weeks. 

 

  1. Select a portion of the file and press M to create a cue marker.
  2. Waveform panel scrolls back to the very start of the file but playhead position does NOT change.
  3. This is super annoying!
Bug Unresolved
TOPICS
Performance or Stability , Waveform editor
491
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correct answers 1 Correct answer

Participant , Jun 19, 2023 Jun 19, 2023

So I just wasted almost an hour on chat with tech support because I wanted to see what the official progress was on this stupid bug. The 1st agent refused to try and replicate it on his system and insisted on doing a screen share session to see the bug for himself and then trash media cache and disable plug-ins before he just disappeared. Gone!

 

I then got a 2nd support agent who said that it was fixed in version 23.5 (but that isn't available to me as an update). He then said I should try the be

...
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9 Comments
Community Expert ,
Mar 31, 2023 Mar 31, 2023

You are not exactly alone in discovering this...

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New Here ,
Apr 01, 2023 Apr 01, 2023

I have a similar problem. It happens when i create a new marker OR when I edit an existing marker's length. The Waveform panel scrolls back to the last place I edited ( for example I silenced a breathe). It is super annoying and I didn't have this problem last week!

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Community Expert ,
Apr 01, 2023 Apr 01, 2023

We just have to wait for another update, or revert to the previous release...

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New Here ,
Apr 11, 2023 Apr 11, 2023

Have the same problem... Going back to an earlier version makes sense... thanks for the suggestion... 

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Community Expert ,
Apr 12, 2023 Apr 12, 2023

I think it's been fixed... and also I think I know why it broke. In all probability it's because of the change to the Marker system, allowing control of them from Multitrack view - just a slight teething problem.

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Participant ,
Jun 01, 2023 Jun 01, 2023

Why are we still waiting on a fix for this? I'm seeing lots of updates to other apps. Nothing for Audition.

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New Here ,
Jun 02, 2023 Jun 02, 2023

Unfortunately as of June 2 2023 it is not fixed... I like the newest features but can't stand the this glitch as I use markers frequently. Going back to a previous verson. Couldn't recommend this application for the time being.

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Community Expert ,
Jun 09, 2023 Jun 09, 2023

23.3.0.55
Still happening with every marker adjustment. 😞

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Participant ,
Jun 19, 2023 Jun 19, 2023
LATEST

So I just wasted almost an hour on chat with tech support because I wanted to see what the official progress was on this stupid bug. The 1st agent refused to try and replicate it on his system and insisted on doing a screen share session to see the bug for himself and then trash media cache and disable plug-ins before he just disappeared. Gone!

 

I then got a 2nd support agent who said that it was fixed in version 23.5 (but that isn't available to me as an update). He then said I should try the beta version (which I didn't even know existed) and in the 23.6 beta it is indeed fixed.

 

It would have been courteous for an Adobe employee to post back to a thread if a bug is confirmed and subsequently fixed in a beta version.

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