NO ABRE PHOTOSHOP Y NO ABRE ILLUSTRATOR

[Cristian390579577c7v]

LA APLICACIÓN NO ABRE Y QUEDA COLGADA LA PLACA DE PRESENTACIÓN

[kglad]

do you have any beta apps installed?

[gilbertom39561494]

Yo tengo el mismo problema Photoshop e Illustrator se quedan colgados en la placa de presentacion...ayuda por favor

[gilbertom39561494]

Yo tengo el mismo problema Photoshop e Illustrator se quedan colgados en la placa de presentacion...ayuda por favor

[kglad]

use the cc desktop app to uninstall (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html)

uninstall all betas

test if problem's resolved

if not, uninstall problematic apps, restart your computer and reinstall the problematic apps.

test.  if the problem's resolved, you can probably reinstall the betas, but waiting a bit would be prudent.

[Uziel Androide]

alguien en contró la solución?
Me pasa igual con topdas las aaps

[Uziel Androide]

nop... it Didn’t work

[kglad]

do you have any beta apps installed?

[matejomatejo]

I have the same problem. Photoshop and Photoshop Beta don't work. Also Ilustrator doesn't work. I have unistall it and restart it and installit again and it doesnt work. It started with illustrator a few days ago and now also both Photoshop. Photoshop Beta stopped working after todays altest update!

[kglad]

@matejomatejo 

use the cc desktop app to uninstall (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html)

uninstall all betas

test if problem's resolved

if not, uninstall problematic apps, restart your computer and reinstall the problematic apps.