P: Progress bar displays inprogress long after the DeNoise command has completed creating a file.

Report · Feb 11, 2024

I would like to get some feedback on the follwing issue.

USed H/W: HP Z6 G4, 2 CPUs Intel 6136 Xeon3.0 12C

128 Gb of RAM

GPU Nvidia RTX 4070 ti Super

Primary disk 500Gb SSD and 2TB SSD gen 5.

Windows 11. 64 WKST Plus

Issue: DeNoise , "Lightroom not responding"

Example: Denoising a Nikon RAW file from Z9. (Size ~55Mb)

Lightroom Denoise estimates a 7 s process time.

This fits well with the time the GPU is active and staying at about 90% usage.

Once the GPU stops after 7s the systems seem to be idling for time of 2 minutes before it has completed

the task and returned a DNG file to my disk. During these 2 min the message the message "Lightroom Framkalla Not responding" apperas at the top of the Lightroom window.
Have also run a test by selecting 16 RAWfiles and recorded times. Result The GPU runs for 4 min and 36 s ( It seems to run one RAW-file at the time at a similar GPU time of operation (7 sek) but also a short paus between each RAW files processing and once all RAW files is processed in the GPU (time 4 min 36 s) it then once again gets into the "sleep mode" and message "Lightroom framkalla Not responding" pops up again. This sleep mode goes on for 25 min and 46 s. Which menas the 16 RAW files is returend after a total time of almost 30 min.

One final note: Durin the "Sleep mode" the CPU in the one file example just idles around 3-4% while in the 16 file example the cPU idles around 5-7%

Best Regards/Torleif

Report · Feb 11, 2024

Denoise runs entirely in the GPU and that's where to start troubleshooting. It doesn't touch the CPU, except maybe minimally in writing the resulting linear DNG.

Is this a laptop with dual graphics? Dual graphics is always a potential conflict - you can't send data to one GPU and get it back from the other.

Please post Help > System Info.

If you have Photoshop installed, System Info from Photoshop is much more complete and gives a better picture, so it might be easier to spot problems there.

Report · Feb 11, 2024

Thanks,

Answers below and System info copied from Lightroom and Photoshop at the bottom.

Best Regards/Torleif

No it is not a Lap top. It only have the 4070ti Super Graphic Card sothere should be no conflicts.

Copy of System info below taken from Lightroom.

Lightroom Classic-version: 13.1 [ 202312111226-41a494e8 ]
Licens: Creative Cloud
Språkinställning: sv
Operativsystem: Windows 11
Version: 11.0.22631
Programarkitektur: x64
Systemarkitektur: x64
Antal logiska processorer: 48
Processorhastighet: 2,9GHz
SqLite-version: 3.36.0
Processoranvändning: 0,0%
Internt minne: 130767,5 MB
Dedikerat GPU-minne som används av Lightroom: 7970,4MB / 16063,0MB (49%)
Fysiskt minne tillgängligt för Lightroom: 130767,5 MB
Fysiskt minne använt för Lightroom: 12719,5 MB (9,7%)
Virtuellt minne använt för Lightroom: 22586,9 MB
Antal GDI-objekt: 2052
Antal användarobjekt: 4561
Antal processhandtag: 11935
Storlek på cache-minnet: 0,0MB
Intern Camera Raw-version: 16.1 [ 1728 ]
Högsta antal trådar som används av Camera Raw: 5
SIMD-optimering för Camera Raw: SSE2,AVX,AVX2
Virtuellt minne för Camera Raw: 2280MB / 65383MB (3%)
Faktiskt minne för Camera Raw: 2390MB / 130767MB (1%)
System-dpi-inställning: 96 dpi
Skärmdisposition är aktiverad: Ja
Standardstorlek för förhandsvisning: 1440 pixlar
Bildskärmar: 1) 2560x1440, 2) 2560x1440
Inmatningstyper: Pekgester: Nej, Integrerad pekplatta: Nej, Integrerad penna: Nej, Extern pekplatta: Nej, Extern penna: Nej, Tangentbord: Nej

Grafikprocessorinformation:
DirectX: NVIDIA GeForce RTX 4070 Ti SUPER (31.0.15.5123)
Initieringsstatus: GPU för export stöds som standard
Användarinställningar: Auto

Programmapp: C:\Program Files\Adobe\Adobe Lightroom Classic
Bibliotekssökväg: X:\Aktuell Lightroom Catalog from 231202\Lightroom Catalog-2-2-3-v13.lrcat
Inställningsmapp: C:\Users\Master\AppData\Roaming\Adobe\Lightroom

Installerade plugin-program:
1) Adobe Stock
2) Direktfångst Nikon
3) Flickr
4) Topaz Photo AI

Config.lua-flaggor: None

Adapter #1: Leverantör : 10de
Enhet : 2705
Delsystem : 89571043
Revision : a1
Videominne : 16063
Adapter #2: Leverantör : 1414
Enhet : 8c
Delsystem : 0
Revision : 0
Videominne : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Realtek HD Audio 2nd output (Realtek High Definition Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x120
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: NVIDIA GeForce RTX 4070 Ti SUPER/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 551.23
GPUDeviceEnabled: false
OGLEnabled: true
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System info from Photoshop below:

Adobe Photoshop-version: 25.4.0 20240118.r.319 67d7f0b x64
Antal starter: 224
Operativsystem: Windows 11 64 bitar
Version: 11 eller senare 10.0.22631.3007
Systemarkitektur: Intel Datorfamilj:6, Modell:5, Version:4 med MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Antal fysiska processorer: 24
Antal logiska processorer: 48
Processorhastighet: 2993 MHz
Inbyggt minne: 130768 MB
Ledigt minne: 83888 MB
Minne tillgängligt för Photoshop: 103590 MB
Minne som används av Photoshop: 70 %
Kraschhanterare: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.2.0-ss/fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.0.0.9
- Min Core Sync Required: 4.3.66.28
Direktredigering, SDK-klientversion: 4.0.4
C2PA-biblioteksversion: adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch
NGL-version: 1.36.0.10
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D3D12Tänjningsrenderare: Inaktiverad.
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Aliaslager: Inaktiverad.
Highbeam: Inaktiverad.
Plattstorlek för bild: 1024K
Bildcache-nivåer: 4
Förhandsgranskning av teckensnitt: Mellan
HarfBuzz-version: 7.3.0
TextEngine: Unified Text Engine
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GPU accessible RAM: 16,063 MB
Required GPU accessible RAM: 1,500 MB
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Visningstyp: SDR
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[1 ms]
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Compute score: 18,469.3
Device name string: NVIDIA GeForce RTX 4070 Ti SUPER
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{994 ms}

Exit code kExitNormal
End sniffer 2024-02-11 11:57:26
[kStatusNormal, kExitNormal]

[1113 ms]
Finish RunAllAPIs

[1116 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
Licenstyp: Prenumeration
Serienummer: 96040078160078963895
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Programmapp: C:\Program Files\Adobe\Adobe Photoshop 2024\
Tillfällig filsökväg: C:\Users\Master\AppData\Local\Temp\
Photoshops virtuella minne har asynkron I/O aktiverad
Volym(er) för virtuellt minne:
Startskiva, 476,1G, 180,2G fritt
Mapp för nödvändiga plugin-program: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primär mapp för plugin-program: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installerade komponenter:
ACE.dll ACE 2023/11/23-09:21:32 151.d526588 151.d526588
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/11/07-13:18:05 79.82c92b1 79.82c92b1
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.4d9d554 79.4d9d554
AdobeXMP.dll Adobe XMP Core 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPFiles.dll Adobe XMP Files 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPScript.dll Adobe XMP Script 2023/11/09-12:40:27 79.f354efc 79.f354efc
AGM.dll AGM 2023/11/23-09:21:32 151.d526588 151.d526588
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/11/10-05:16:23 79.e59fc31 79.e59fc31
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/11/23-09:21:32 151.d526588 151.d526588
AXE8SharedExpat.dll AXE8SharedExpat 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
AXEDOMCore.dll AXEDOMCore 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
BIB.dll BIB 2023/11/23-09:21:32 151.d526588 151.d526588
BIBUtils.dll BIBUtils 2023/11/23-09:21:32 151.d526588 151.d526588
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/11/23-09:21:32 151.d526588 151.d526588
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.3.0-6
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/10/17-19:30:38 79.eda3309 79.eda3309
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/11/07-13:18:05 79.7a67d56 79.7a67d56
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.4
PSViews.dll Adobe Photoshop 2024 25.4
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.968b720 79.968b720
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.0.788c4ff 18.0.0.788c4ff
Unified Extensibility Platform uxp-7.3.0-6
UPIC 2.6.0

Nödvändiga plugin-program:

Adaptiv vidvinkel 25.4 – från filen “Adaptive Wide Angle.8bf”
Al Fresco 25.4 – från filen “Filter Gallery.8bf”
Banor till Illustrator 25.4 – från filen “Standard MultiPlugin.8bf”
Basrelief 25.4 – från filen “Filter Gallery.8bf”
Beskär och räta upp foton 25.4 – från filen “CropPhotosAuto.8li”
Beskär och räta upp foton 25.4 – från filen “Standard MultiPlugin.8bf”
Bildpaketfilter 25.4 – från filen “ChannelPort.8bf”
Bläckskiss 25.4 – från filen “Filter Gallery.8bf”
Blött papper 25.4 – från filen “Filter Gallery.8bf”
BMP 25.4 – från filen “Standard MultiPlugin.8bf”
Brevpapper 25.4 – från filen “Filter Gallery.8bf”
Camera Raw 16.1.1 – från filen “Camera Raw.8bi”
Camera Raw-filter 16.1.1 – från filen “Camera Raw.8bi”
Cineon 25.4 – från filen “Cineon.8bi”
Contékrita 25.4 – från filen “Filter Gallery.8bf”
Dicom 25.4 – från filen “Dicom.8bi”
Differensmoln 25.4 – från filen “Clouds.8bf”
Diffus glöd 25.4 – från filen “Filter Gallery.8bf”
Djup 25.4 – från filen “Standard MultiPlugin.8bf”
Ej sammanflätning 25.4 – från filen “Standard MultiPlugin.8bf”
Entropi 25.4 – från filen “statistics.8ba”
Exportera tabeller för färgsökning 25.4 – från filen “Export3DLUT.8be”
Färgat ritstift 25.4 – från filen “Filter Gallery.8bf”
Färgklickar 25.4 – från filen “Filter Gallery.8bf”
Färgraster 25.4 – från filen “Standard MultiPlugin.8bf”
FastCore-rutiner 25.4 – från filen “FastCore.8bx”
Fiber 25.4 – från filen “Standard MultiPlugin.8bf”
Filtergalleri 25.4 – från filen “Filter Gallery.8bf”
Förskjutning 25.4 – från filen “Standard MultiPlugin.8bf”
Fotokopia 25.4 – från filen “Filter Gallery.8bf”
Genomsnitt 25.4 – från filen “Average.8bf”
Gips 25.4 – från filen “Filter Gallery.8bf”
Glas 25.4 – från filen “Filter Gallery.8bf”
Glödande kanter 25.4 – från filen “Filter Gallery.8bf”
Gör flytande 25.4 – från filen “Liquify.8bf”
Gränspunkt 25.4 – från filen “VanishingPoint.8bf”
Halide Bottlenecks 25.4 – från filen “HalideBottlenecks.8bx”
HDRMergeUI 25.4 – från filen “HDRMergeUI.8bf”
HSB/HSL 25.4 – från filen “Standard MultiPlugin.8bf”
IFF-format 25.4 – från filen “Standard MultiPlugin.8bf”
Intervall 25.4 – från filen “statistics.8ba”
JPEG 2000 25.4 – från filen “JPEG2000.8bi”
Kantiga streck 25.4 – från filen “Filter Gallery.8bf”
Kantlinje 25.4 – från filen “Filter Gallery.8bf”
Knipning 25.4 – från filen “Standard MultiPlugin.8bf”
Korn 25.4 – från filen “Filter Gallery.8bf”
Kornig film 25.4 – från filen “Filter Gallery.8bf”
Korsstreck 25.4 – från filen “Filter Gallery.8bf”
Krackelering 25.4 – från filen “Filter Gallery.8bf”
Kristallisera 25.4 – från filen “Standard MultiPlugin.8bf”
Krita && träkol 25.4 – från filen “Filter Gallery.8bf”
Krom 25.4 – från filen “Filter Gallery.8bf”
Krusning 25.4 – från filen “Standard MultiPlugin.8bf”
Kurtosis 25.4 – från filen “statistics.8ba”
Lapptäcke 25.4 – från filen “Filter Gallery.8bf”
Linsoskärpa 25.4 – från filen “Lens Blur.8bf”
Linsöverstrålning 25.4 – från filen “Standard MultiPlugin.8bf”
Målat glas 25.4 – från filen “Filter Gallery.8bf”
Markerade kanter 25.4 – från filen “Filter Gallery.8bf”
Matlab Operation 25.4 – från filen “ChannelPort.8bf”
Mätningskärna 25.4 – från filen “MeasurementCore.8me”
Maximal 25.4 – från filen “statistics.8ba”
Medel 25.4 – från filen “statistics.8ba”
Median 25.4 – från filen “statistics.8ba”
Mezzotint 25.4 – från filen “Standard MultiPlugin.8bf”
Minimum 25.4 – från filen “statistics.8ba”
MMXCore-rutiner 25.4 – från filen “MMXCore.8bx”
Moln 25.4 – från filen “Clouds.8bf”
Mörka streck 25.4 – från filen “Filter Gallery.8bf”
Mosaik 25.4 – från filen “Filter Gallery.8bf”
Naggade kanter 25.4 – från filen “Filter Gallery.8bf”
Nätform 25.4 – från filen “Filter Gallery.8bf”
Neonljus 25.4 – från filen “Filter Gallery.8bf”
NTSC-färger 25.4 – från filen “NTSC Colors.8bf”
Objektivkorrigering 25.4 – från filen “Lens Correction.8bf”
OpenEXR 25.4 – från filen “Standard MultiPlugin.8bf”
Palettkniv 25.4 – från filen “Filter Gallery.8bf”
Parametric Filter NO VERSION – från filen “MaterialFilter.8bf”
Pastellkrita 25.4 – från filen “Filter Gallery.8bf”
PCX 25.4 – från filen “PCX.8bi”
Pixar 25.4 – från filen “Pixar.8bi”
Plastfilm 25.4 – från filen “Filter Gallery.8bf”
Polära koordinater 25.4 – från filen “Standard MultiPlugin.8bf”
Portable Bit Map 25.4 – från filen “PBM.8bi”
Radiance 25.4 – från filen “Radiance.8bi”
Radiell oskärpa 25.4 – från filen “Standard MultiPlugin.8bf”
Raster 25.4 – från filen “Filter Gallery.8bf”
Rendera stödraster för färgsökning 25.4 – från filen “Export3DLUT.8be”
Sfär 25.4 – från filen “Standard MultiPlugin.8bf”
Sicksack 25.4 – från filen “Standard MultiPlugin.8bf”
Skapa fläckar 25.4 – från filen “Standard MultiPlugin.8bf”
Skapa plattor 25.4 – från filen “Standard MultiPlugin.8bf”
Skeva 25.4 – från filen “Standard MultiPlugin.8bf”
Skevhet 25.4 – från filen “statistics.8ba”
Skriptingstöd 25.4 – från filen “ScriptingSupport.8li”
Smart oskärpa 25.4 – från filen “Standard MultiPlugin.8bf”
Smetig penna 25.4 – från filen “Filter Gallery.8bf”
Solarisera 25.4 – från filen “Solarize.8bf”
SP Substance Suite NO VERSION – från filen “MaterialSuite.8li”
Spara för webben 25.4 – från filen “Save for Web.8be”
Sprejade streck 25.4 – från filen “Filter Gallery.8bf”
Stämpel 25.4 – från filen “Filter Gallery.8bf”
Standardavvikelse 25.4 – från filen “statistics.8ba”
Stänk 25.4 – från filen “Filter Gallery.8bf”
Stansa ut 25.4 – från filen “Filter Gallery.8bf”
Stöd för multiprocessor 25.4 – från filen “MultiProcessor Support.8bx”
Strukturpenna 25.4 – från filen “Filter Gallery.8bf”
Sumi-e 25.4 – från filen “Filter Gallery.8bf”
Summering 25.4 – från filen “statistics.8ba”
Svamp 25.4 – från filen “Filter Gallery.8bf”
Targa 25.4 – från filen “Standard MultiPlugin.8bf”
Texturerare 25.4 – från filen “Filter Gallery.8bf”
Topaz Photo AI NO VERSION – från filen “TopazPhotoAI.8bf”
Topaz Photo AI NO VERSION – från filen “TopazPhotoAIAutomate.8bi”
Torr pensel 25.4 – från filen “Filter Gallery.8bf”
TPAIApplyImageDataFilter NO VERSION – från filen “TopazPhotoAIApply.8bf”
TPAIGatherImageDataFilter NO VERSION – från filen “TopazPhotoAIGather.8bf”
Träkol 25.4 – från filen “Filter Gallery.8bf”
Undermålning 25.4 – från filen “Filter Gallery.8bf”
Våg 25.4 – från filen “Standard MultiPlugin.8bf”
Varians 25.4 – från filen “statistics.8ba”
Vattenfärg 25.4 – från filen “Filter Gallery.8bf”
Vattenringar 25.4 – från filen “Filter Gallery.8bf”
Vind 25.4 – från filen “Standard MultiPlugin.8bf”
Virvel 25.4 – från filen “Standard MultiPlugin.8bf”
WIA-stöd 25.4 – från filen “WIASupport.8li”
Wireless Bitmap 25.4 – från filen “WBMP.8bi”

Valfria plugin-program och plugin-program från tredje part: INGA

Dubbletter av och avaktiverade plugin-program:

Topaz Photo AI NO VERSION – från filen “C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\TopazPhotoAI.8bf”
Topaz Photo AI NO VERSION – från filen “C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\TopazPhotoAIAutomate.8bi”
TPAIApplyImageDataFilter NO VERSION – från filen “C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\TopazPhotoAIApply.8bf”
TPAIGatherImageDataFilter NO VERSION – från filen “C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\TopazPhotoAIGather.8bf”

Plugin-program som inte gick att läsa in: INGA

Unified Extensibility Platform – tillägg:

Home Screen (Inläst) 7.2.1.5 - från filen "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.2.1\"
CmdN: 1.19.10
UAB: 2.18.0-4
Lästes in på: 159 ms – starttidseffekt: 39 ms
ccx-timeline (Förberedd) 3.1.12.0 - från filen "Önskad mapp"
CCX Commenting UXP Webview (Inläst) 30.1.0.0 - från filen "Önskad mapp"
Lästes in på: 5066 ms – starttidseffekt: 0 ms
CCX Sharesheet UXP (Förberedd) 29.4.0.0 - från filen "Önskad mapp"
Content Credentials (Inläst) 0.41.7.0 - från filen "Önskad mapp"
Lästes in på: 4429 ms – starttidseffekt: 6 ms
CC Libraries Panel (Förberedd) 3.25.28.0 - från filen "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\"
CAPTURE: 2.0.41 STOCK: 4.1.0
In app notifications (Inläst) 2.0.4.0 - från filen "Önskad mapp"
Lästes in på: 5068 ms – starttidseffekt: 0 ms
Parametriskt filter (Inläst) 0.1.8.0 - från filen "Önskad mapp"
Lästes in på: 5070 ms – starttidseffekt: 1 ms
Photoshop Adjustments Panel (Inläst) 2.1.9.0 - från filen "Önskad mapp"
Lästes in på: 5073 ms – starttidseffekt: 2 ms
Photoshop UXP Export-As (Förberedd) 5.8.34.0 - från filen "Önskad mapp"
Photoshop In App Messaging (Inläst) 4.3.9.0 - från filen "Önskad mapp"
Lästes in på: 5075 ms – starttidseffekt: 1 ms
Information Alert (Förberedd) 0.5.0.0 - från filen "Önskad mapp"
Photoshop Selection Feedback (Förberedd) 0.5.0.0 - från filen "Önskad mapp"
Plugins Panel (Förberedd) 1.4.3.0 - från filen "Önskad mapp"
IC popup message (Inläst) 1.0.0.0
Lästes in på: 4437 ms – starttidseffekt: 0 ms
Multilayer Protection (Inläst) 1.0.0.0
Lästes in på: 4442 ms – starttidseffekt: 0 ms
Discover Panel (Inläst) 2312.89.0.10 - från filen "Önskad mapp"
Lästes in på: 5078 ms – starttidseffekt: 1 ms
Neural Filters (Registrerat) 1.15.0.100 - från filen "Önskad mapp"
Skanningstid: 0 ms – poster: 25

Tillägg:

Bibliotek 1.0.0 - från filen “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - från filen “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - från filen “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\capture\capture.html”
Exportera som 4.8.15 - från filen “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Exportera som 4.8.15 - från filen “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - från filen “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\manager.html”

Installerade TWAIN-enheter: INGA

Report · Feb 11, 2024

In LrC, in /preferences/performance/ what do you have for Camera RAW CACHE?

Report · Feb 11, 2024

Best Regards/Torleif

Report · Feb 11, 2024

Nothing in that screenshot look wrong. Not the issue then.

Report · Feb 12, 2024

I have now tried Denoise in Photoshop and there it works "like a charm" finnishing the whole denoise process of a Z9 rawfile in about 12 seconds. This seem to confirm this as a Lightroom specific bug ?

Being new I do not know how one get ADOBE support on a bug? Is Adobe support input done through this channel or in some other way that I have not been able to find?

Best Regards/Torleif

Report · Feb 12, 2024

That sounds odd. ACR and Lightroom use the GPU in the exact same way, they're the same processing engines - if they are at the exact same version level.

If a moderator could move this to the "Bugs" subsection, that is the official bug report channel. And to me this does sound like a bug - although I don't think I have ever heard about this before.

Maybe someone else can think of something.

Report · Feb 12, 2024

Moving this to bugs would be premature.

See: https://community.adobe.com/t5/photoshop-ecosystem-bugs/how-do-i-write-a-bug-report/idi-p/12373403

and

https://community.adobe.com/t5/lightroom-classic-bugs/p-do-i-post-in-discussions-or-bugs/idi-p/13691...

Rikk Flohr - Customer Advocacy: Adobe Photography Products

Report · Feb 12, 2024

Thanks Rikk,

Referring to “Anatomy of a great bug report” see below:

Issue: Lightroom not responding during Denoise despite running on competent H/W.

Provide Photoshop/Lightroom version: Answer : Refer to data above for all info on all involved h/w and s/w.

Provide good steps to reproduce the behavior: Answer: See above for performed tests and results to repeat on identical h/w and s/w as also briefly described below. (Both in Lightroom and Photoshop)

Short description of steps to perform

In Lightroom open a Nikon Z9 Raw file and run Denoise in the development module.
Record the time the denoise process requires. Note the time of unresponsiveness of the PC and the message “Lightroom not responding” (Study your computers resource display during the test, GPU usage) .

Expected result 2 min and 7 s of which during about 2 minutes there seem to be no activity and also the message “Lightroom not responding” is shown part of the time)

Do step 1) & 2) above now using Photoshop standalone. Apply Denoise in the Camera Raw module.
Expected result: 13 seconds of process time and no messages or unresponsiveness from the PC.

Compare your findings and hopefully you may be able to find the Root Cause for the different result.

I really believe all the data from my testing and also for s/w and h/w is already reported in the thread above. Maybe this could help as a summary though.

I also guess that it will be difficult to test on identical h/w even if the data of my h/w is available above.

The only thing I can come up with is to offer you to run a test remotely live on my PC to confirm these findings.

As a sidenote also note that using Photoshop standalone as my denoise method is not useful from a practical standpoint when it comes to the workflow. I am sure you understand this.

I do not care if this is a Lightroom bug or a h/w problem as long as the root cause is established. (Without RC no resolve)

Let me know if I you need any more details on this.

Screenshot “Lightroom not responding” enclosed.

Report · Feb 12, 2024

Hi Again Rikk,

Maybe useful to add a commnet to the enclosed photo above. The progress bar reaches where it is at in the phot within 7-10 seconds and after there sits there for about 2 minutes until the process is completed.

Best Regards/Torleif

Report · Feb 12, 2024

In that screenshot it appears that you started an import, and then selected the develop module. As a result you are having LrC act on the import and act on bringing up a develop module preview, and then acting upon any edits you created, and any edits you are attempting. As such, you have increased the workload upon resources that LrC is impacting. Advise you wait for any import to finish before trying to move on to develop, or for that matter, even moving on to metadata mods , etc.

/Edit/followup/ Ok, I have no clue why I thought the author was in the middle of an import. So my above statement is of no value.

Report · Feb 12, 2024

I do realize that bugs happen to some people some of the time; not all people all of the time.

I also realize that many bugs aren't actually bugs.

But still, it would be interesting to hear from other users with RTX 4070 Ti and Nikon Z9 - just to get a baseline of what to expect. Are there others with problems? If not, maybe start looking for possible causes outside LrC/Nvidia/Nikon.

Whichever way you look at it, it's really odd that it works in ACR and not in LrC.

Oh, once again - are ACR and LrC at the same version level?

Report · Feb 12, 2024

@GoldingD Good catch. That makes a lot of sense.

It would never occur to me to do anything before the import has finished. Didn't even consider that it's possible.

Report · Feb 12, 2024

Hi Golding,

What you se is the progress bar for the denoise function.

Translated to english it says: Generating a DNG-file using Denoise.

There is no import going on.

What make you believe that?

Best Regards/Torleif

Report · Feb 12, 2024

Hi Fosse,

All system data including Version levels can be seen above in this thread.

Best Regards/Torleif

Report · Feb 12, 2024

Hi again Fosse,

I do not expect that there are many using the RTX4070ti Super yet since it was released just a few weeks ago.

I also guess most RTX4070ti Super has been sold to gamers so far.

Nevertheless as you say the really strange thing is that it work in photoshop standalone (ACR). To have any view on that strange thing I would have to have deep knowledge of any diffrences in s/w.

Best Regards/Torleif

Report · Feb 14, 2024

Hi Rikk,

Great to see that Adobe is using Customer Advocacy Coordinators to ensure that the customer interests are represented within Adobes organization and work to foster a positive customer experience!

I might not have fully understood your short post which basically only contain two links?

I took it as you were asking me to act according to these links even though I did not fully understand what you planned to do or what you would like me to do.

Please note that I am not used to this this way of communicating through a community discussion forum. I just assume that you can read the whole thread and all previous info included such as my testing and my prints outs with details on s/w and h/w used. Is that correct?

I have not seen any response from you to my latest reply. Did I miss that?

Is there any more information you need or something more I can do to assist you in resolving this issue.

My offer to let you run my PC remotely or maybe just have a Teams meeting where I share my Screen to enable you to evaluate the issue yourself still stands.

A specific and obvious question would be to let me know if you have obtained any explanation to the different behavior between Lightroom and Photoshop (ACR) yet? I assume that would be a good first step to understand more and be able to categorize this issue?

I have done more testing and again confirmed the difference in performance between Lightroom & Photoshop and this time also noted that the file created by the two different programs has a different name extension. Lightroom file is is named xxxx_Förbättrad_BR while the Photoshop produced is xxxx_Förbättrad_NR. (Obviously BR is the Swedish short and NR the English). Both files are identical in size.

Look forward to hearing from you regarding the difference in Denoise-process time between Lightroom and Photoshop and any possible corrective action or workaround to harmonize the process time for the programs.

Best Regards/Torleif

Report · Feb 14, 2024

Clarification:
I don't work in support. I work in Engineering. My goal in posting on this thread was to direct you to the correct information for understanding when, if, and how to report a bug. This is a peer-to-peer forum with a great group of community experts and some volunteer "Legends", some of whom you already communicate with. They work with these types of problems daily and are very good an providing help.

If you desire 1 on 1 support, contacting Adobe Customer Care is your best route.

My 2 cents is to continue working with the @D Fosse & @GoldingD, who are already engaged in this forum thread. When Camera Raw (Photoshop as you've indicated above) provides vastly different results my first hunch is that you have a bad Lightroom Classic install.

Clean Lightroom Install Procedure

Close Lightroom
Restart the computer
Use the Adobe Creative Cloud App to uninstall Lightroom
Restart the computer
Install Lightroom via the Creative Cloud App without launching any other programs.
Restart the computer
Launch Lightroom
Wait 5 minutes

Another possible avenue is to check with Nvidia's support forum to see if they can advise as to settings, drivers, and other troubleshooting.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

Report · Feb 14, 2024

Ok Rikk, understood, thanks.

Seeing your title and that you are an Adobe employee made me obviously making an incorrect assumption. For a while a thougt this meant that there were a chance of getting actual Adobe expertise support on this issue.

My Missunderstanding was based on the online definition of "Customer Advocacy" below.

"What is Customer Advocacy?

Customer advocacy is the act of putting customer needs first and working to deliver solution-based assistance through your products and services. "

Sorry for this misunderstanding. I have tried the last straw according to your proposal on uninstall and reinstall following excatly your described procedure. Sorry but no change, still working great in Photoshop standalone but not so much in Lightroom.

I can not put more work into this without actual Adobe expertise support since I need to produce instead of spending my time trying to solve problems on the tools I am using.

Will use a suitable denoise plugin instead since I do not expect any solution from Adobe on this.

Best Regards/Torleif

Report · Feb 14, 2024

"For a while, I thought this meant that there was a chance of getting actual Adobe expertise support on this issue." - This would be best pursued through Adobe Customer Care.

I am sorry that a clean reinstall did not affect your issue.

Next in the 'things to try' that I don't see mentioned here in this thread are to reset preferences. They survive an uninstall/reinstall.

This procedure works for both Lightroom Classic and Lightroom Desktop.

If you are using Lightroom Desktop, it can change your local storage location. Please review this setting after resetting preferences.

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

Beyond that, I would recommend Adobe Support or working with the expert here on the forum.

I suspect your issue is system-specific based on what I have seen in this thread, not seen elsewhere or experienced on my own systems.

Regarding Customer Advocacy:

My role at Adobe is being a conduit for customers' voice in meetings and communications with Adobe's engineering, product management, marketing, and other departments. I also act as a primary liaison, reporting information on bugs and features back to customers of the Photography products at Adobe, through various venues, including this forum.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

Report · Feb 15, 2024

Hi Rikk,

Unfortunately, your last proposal did not solve this either. Running time in Lightroom is still a factor of at least 6-10 times longer than in Photoshop even if the actual runtime in the GPU seems similar.

At some point my feeling about the RC (Root Cause) for this difference between a standalone run in Photoshop (ACR) compared to Lightroom got me going back to the basic way of breaking down a technical issue. Basically, ask yourself if there is any obvious difference between the two cases, if one assumes that the Denoise logic are identical in function and programmed in the same way?

Even for a person like me being completely ignorant about the S/W and logics used in this case it seems that one answer is pretty obvious? (A question that I assume would be easy to answer for an Adobe S/W Engineer familiar with the Lightroom S/W in this case.)

The most obvious difference to me is that Photoshop is running without the huge “rucksack” that Lightroom must carry in the form of administrative task related to all data catalogued resulting in an enormous amount of data summarized in the Lightroom catalog-file.

In my case I have more than 450 000 photos archived in my catalogue.

Based on this I made a simple test by making a small test catalogue with only two Z9 raw files in it and tested. Voila! Now times for the whole denoise process went down significantly to around 20 s. Still somewhat longer than around 14 s in Photoshop. There was still a small “hesitation” at the end of the process in Lightroom probably explaining the difference even though small.

With my limited knowledge about this I do not say that this is the ONE and only explanation and leave that to you and your Adobe experts to contemplate and in case the find it plausible start figuring out a way to “get rid of the rucksack” for the denoise process which it seems obvious that your competitors in the “denoise-business” seems to have figured out based on their considerably quicker process with similar result with regards to denoising.

(I did a test with and without the GPU used in the export and did not see any significant difference)

Would however be interesting to get your and your experts view on this , maybe they are already aware and working on an improvement?

Best Regards/Torleif

Report · Feb 15, 2024

Post a file which is 6-10 times faster for me to review and I will test it.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

Report · Feb 15, 2024

Out of office a few days photogarping Golden Eagles. Will do next week when I have acces to files again.

Best Regards/Torleif

Report · Feb 18, 2024

Hi Rikk,

My Z9-file is 57Mb and the max to upload is 47Mb. Any other proposal how to send?

I anyway send my summary of tests and results ahead for you to study.

Test 1: Using LRC and my normal big Catalouge.

Setting 50% Denoise.
Tested bout with Preference set to: GPU Auto or Anpassad use GPU for export. No difference in time.

Result : Recorded time 2 Min and 17 s.

Test 2: ACR (Photoshop standalone.) Opening the file directly in Photoshop.

Setting 50%Denoise

Result: Time 14 seconds.

Test 3: Created a new catalogue with just one file in it (Z91_4584-4.NEF)

Settings Denoise 50%
Kept preference to Auto for GPU in Preferences since it had made no difference in test 1. (With setting at Auto Lightroom also says “Your system supports full acceleration automatically”

However, this time I could not repeat the 24s time recorded in my similar test a few days ago. I was a bit confused. (Actual time was unchange in that run = 2 min 17s)

Checked the box for “Use GPU for export” and rerun the test. Once again got the previous 24 s as time.

Let me know if anything is unclear about my the tests and results.

Report · Feb 18, 2024

Share the file via a file-sharing service (Dropbox or similar) and post a link to download it. That is how most people share on this forum.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

Adobe Community

P: Progress bar displays inprogress long after the DeNoise command has completed creating a file.

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