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5

P: Crash (6.0) Mac 12.6 (7851320)

Community Beginner ,
Nov 05, 2022 Nov 05, 2022

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-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
 
Process:               Adobe Lightroom [3430]
Path:                  /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom
Identifier:            com.adobe.lightroomCC
Version:               6.0 (6.0)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501
 
Date/Time:             2022-11-05 16:41:56.5941 -0700
OS Version:            macOS 12.6.1 (21G217)
Report Version:        12
Anonymous UUID:       
 
Sleep/Wake UUID:       
 
Time Awake Since Boot: 5700 seconds
Time Since Wake:       459 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        0  Dispatch queue: com.apple.main-thread
 
Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY
 
Application Specific Information:
abort() called
 
 
Application Specific Backtrace 0:
0   CoreFoundation                      0x000000018e8a9148 __exceptionPreprocess + 240
1   libobjc.A.dylib                     0x000000018e5f3e04 objc_exception_throw + 60
2   CoreFoundation                      0x000000018e8d40cc _CFBundleGetValueForInfoKey + 0
3   AgKernel                            0x0000000104f77968 AgTransitQueue_enqueueToQueue + 3772
4   AgKernel                            0x0000000104f8ca40 AgExceptions_setThrowHook + 240
5   AgKernel                            0x0000000104f5d8ec lua_applychunkid + 472
6   AgKernel                            0x0000000104f559c8 lua_error + 12
7   AgKernel                            0x0000000104f5dfb8 lua_applychunkid + 2212
8   AgKernel                            0x0000000104f6d3b4 luaopen_table + 6456
9   AgKernel                            0x0000000104f5e388 lua_applychunkid + 3188
10  AgKernel                            0x0000000104f55678 lua_call + 36
11  CameraRaw                           0x0000000153b9d4a8 _ZL21initializeCameraRaw_LP9lua_State + 524
12  AgKernel                            0x0000000104f5dfb8 lua_applychunkid + 2212
13  AgKernel                            0x0000000104f6d5a8 luaopen_table + 6956
14  AgKernel                            0x0000000104f5e388 lua_applychunkid + 3188
15  AgKernel                            0x0000000104f55678 lua_call + 36
16  Adobe Lightroom                     0x0000000104a9cb24 -[AgShadowlandAppController initializeCR_SDK] + 76
17  Adobe Lightroom                     0x0000000104a9c6f4 -[AgShadowlandAppController init] + 84
18  AppKit                              0x000000019136bbd8 -[NSCustomObject nibInstantiate] + 388
19  AppKit                              0x000000019136b9e8 -[NSIBObjectData instantiateObject:] + 236
20  AppKit                              0x000000019136b26c -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 392
21  AppKit                              0x000000019135f800 loadNib + 416
22  AppKit                              0x000000019135ed30 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 800
23  AppKit                              0x000000019135e934 -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 220
24  AppKit                              0x000000019135e704 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 388
25  AppKit                              0x00000001913504d0 NSApplicationMain + 576
26  Adobe Lightroom                     0x0000000104a73dc0 main + 1424
27  dyld                                0x0000000104fd108c start + 520
 

 

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correct answers 2 Pinned Replies

Adobe Employee , Dec 14, 2022 Dec 14, 2022

Setting status to investigating. Please upvote from the top if you're encountering this crash too.

Status Investigating

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Adobe Employee , May 02, 2023 May 02, 2023

Closing report as fixed 

Status Fixed

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5 Comments
Community Beginner ,
Nov 11, 2022 Nov 11, 2022

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I click on the launch from the creative cloud app and lightroom does not open and just crashes. I have done everything to fix the issue. I have downloaded the classic and it still does not run. Please help.

issue with lightroom.jpg

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Adobe Employee ,
Nov 14, 2022 Nov 14, 2022

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Greetings,

 

We would like to collect lrcc_console.log files from anyone experiencing this crash. 
The file is located at: Library>Application Support>Adobe>Lightroom CC. 

If you can gather a file after a crash and report back here, I will collect it from you.

 

Thanks~!

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
Dec 14, 2022 Dec 14, 2022

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Setting status to investigating. Please upvote from the top if you're encountering this crash too.

Status Investigating

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Adobe Employee ,
Mar 08, 2023 Mar 08, 2023

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If you are still experiencing this issue please let us know. The engineers would like to collect an additional piece of information from you. 

If you could open Terminal and enter the following line:

ls -laeR ~/Library/Application\ Support/Adobe/CameraRaw

it might give additional insight. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
May 02, 2023 May 02, 2023

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LATEST

Closing report as fixed 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Fixed

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