P: Photoshop web does not finish loading my image; can't edit

[default28832571gfeedc]

Ps Beta non carica l'immagine

[DreamWise25345487xohg]

Very often, a file takes forever to load or never loads

[default28799664u7lycp]

it is not loading

[CShubert]

Hi @default28799664u7lycp could you share a screenshot of what you are seeing? What browser and version are you using, have you tried another browser, same issue?

[CShubert]

Sorry to hear this @DreamWise25345487xohg 

Could you share a screenshot of what you are seeing? What browser and version are you using, have you tried another browser, same issue?

[default28803278wg0k4o]

not sure

[defaultt4wybyisx6g1]

it wont load

[default28811335zbmyal]

idk wy, its my first time

[CShubert]

Hi @default28811335zbmyal sorry to hear this.

What browser and version are you using, have you tried another browser? Are you able to open any files or is the issue only with this one? Does your computer meet the specs for Ps on web?

https://helpx.adobe.com/photoshop/system-requirements-web.html

[CShubert]

Sorry to hear this @defaultt4wybyisx6g1 

What browser and version are you using, have you tried another browser? Are you able to open any files or is the issue only with this one? Does your computer meet the specs for Ps on web?

https://helpx.adobe.com/photoshop/system-requirements-web.html

[CShubert]

Hi @default28803278wg0k4o not sure what your issue is?  Could you share some more information or screenshots on what you are seeing and what your workflow is?

[default28820916czl8vi]

I was trying to drag and drop a picture on the Ps (Beta) web app and it did not work. please look into it ASAP. Thanks

[3234_Tyrol_drive]

can't open

[default28829993satbtc]

it is not letting me edit my pictures

[default28829993satbtc]

not uploading pictures

[CShubert]

Hi @default28832571gfeedc sorry to hear this.

Could you share some more information or screenshots on what you are seeing and what your workflow is?

What browser and version are you using, have you tried another browser? Are you able to open any files or is the issue only with this one? Does your computer meet the specs for Ps on web?

https://helpx.adobe.com/photoshop/system-requirements-web.html

[default28853008hs2doy]

my picture bug

[default28858508zj3qe1]

Load the image

[CShubert]

Hi @default28858508zj3qe1 sorry to hear this, could you share more information?

[PARCO]

Stuck on loading document for a few minutes now. Cookies are not being blocked. Other docs had multiple errors when loading, also were terribly slow to open. I also cannon get Open in desktop app button to work.

[CShubert]

Hi @PARCO sorry to hear this. Curious what browser and version you are using, have you tried another browser?

Can you share screenshots of the error message(s) you are seeing?

[default28883988kigecd]

I get this error opening a PSDC file created in the same app.

[Rolf Gunnar27969173m5dh]

Nothing happends when I want to open my cloud photoshop files

[default28918686zxuspn]

uh oh 😞 not downloading, error. 404. devs plz fix. thank u

[default28919636zfuaq6]

keeps freezing

[CShubert]

Hi @default28919636zfuaq6 sorry to hear this.  Could you share any screenshots and what your workflow is when this happens?

Let's make sure your computer specs meet Ps web requirements:

https://helpx.adobe.com/photoshop/system-requirements-web.html