Audio Enhancer in Premiere Pro beta keeps crashing

[erlewis]

I've now used it about four seperate times and each time the computer is crashing.  I'm on a Mac with macOS 13.5.2. Please advise.

[Alexxxis]

Hey @erlewis , did you find a way to make it work. The same happens to me

thanks

[Sandwich Turtle]

I may be having the same issue, or something very simular. Worked all day in Premiere Pro Beta 24.2 yesterday (11-30-2023) with no issues. I opened it back up today, and can scrub the timeline and play just fine. But the moment I select a segment, and move my mouse over to the Essential Sound panel it crashes. I rolled back my version to 24.1 and have not had that problem come back yet.

• Windows 11 Pro (Version 22H2)
• AMD Ryzen 9 5900HS
• NVIDIA GeForce RTX 3080 (latest drivers v546.17)
• 32.0 GB RAM
• OS Build: 22621.2715

[Tquaz]

I am having the same issue it keeps on crashing when I try to open the audio dialogue function within the Premiere Pro beta version. Abobe please fix this!!

[Derek33968390hewi]

I'm on Windows 11 Proz, v 22H2. I select an audio clip, then the Essential Sound panel option says something like "Tag clip to edit"... so I select "Dialogue", and it totally dumps me out of Premiere. If I go back into Premiere, it restores the from where it crashed, then no matter what I click, it closes again. I have to restart Premiere and either open again or create a new file. Weird.

[Alexxxis]

Ah! it's exactly what i'm experiencing. I'll try to roll back, good call! 

[Aaron Jiang]

Installing an older version of the beta did it for me! Try this! 😄 

[Menno30408969lv8w]

Same problem here. How do you install an earlier version? Can't fin this anywhere. 

[Aaron Jiang]

Go to Creative Cloud App - then Applicatois - Beta Applications - then you can see Premiere Pro (Beta) - next to OPEN you can find 3 dots - click on them and select "other versions" 

Version 24.1. was the version before - that worked for me! 

[Ian5FF1]

Also trying version 24.1, will report back if it helps. Enhanced Audio used to crash the program whenever I made a cut, but that seems to have been fixed, I was hoping they'd figured it out.
But suddenly now, as of December 1st, if I click any of my Enhanced audio files, the program just closes instantly, doesn't even freeze first.

[Ian5FF1]

Yeah that did it, apparently 24.1 is the way to go for now, if you want to continue using Enhance at all.

[default571hce8l6ky0]

Same problem here.
The computer crashes almost everytime I try to use the Enhance Dialogue option inside Premier Pro.

[brunoc57815773]

Same problem here.
The computer crashes almost everytime I try to use the Enhance Dialogue option inside Premier Pro.

[brunoc57815773]

The BETA Version 24.4.0 work for me but not the new version 24.5

[fernando.andreh]

Same problem here. Every single time I try to use the enhancer, the entire system crashes. Using version 24.5.