Unable to uninstall beta

[Ann Bens]

CC desktop says it is uninstalled, but can still open the program.

Tried Cleaner tool

reset pref

trash media cash

rebooting

Is the beta 9 gig large?

[mayjain]

Hi @Ann Bens,

Thanks for reporting it. We don't recall seeing such issue before. I checked locally and it seems getting uninstalled just fine.
Did you find a solution ? I will keep an eye on it for any internal report and update you if I have any new information on it.

Regards, Mayjain

[Ann Bens]

Issue has been sorted.

I live in the Netherlands but use an English  US Windows.

The Creative Cloud app was expecting en_US however it appeared that the OS was sending en_GB.

Resetting windows did the trick.

[mayjain]

@Ann Bens  Thanks for the update..