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Adobe Business catalyst

New Here ,
Feb 01, 2016 Feb 01, 2016

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Hi guys,

I need some help with my Adobe business catalyst. I have one of my customer who wants to buy a product from my site. She is an existing client but when she log in, the site asks to confirm her email address however it won't allow her to type in the field which prevents her from advancing to the next step.

Any idea ....

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correct answers 1 Correct answer

Enthusiast , Feb 01, 2016 Feb 01, 2016

The field might have a readonly attribute. Could you inspect it or post the code here?

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Enthusiast ,
Feb 01, 2016 Feb 01, 2016

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The field might have a readonly attribute. Could you inspect it or post the code here?

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New Here ,
Feb 01, 2016 Feb 01, 2016

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Hi,

Here is the html code

<form name="catwebformform20418" method="post" onsubmit="return checkWholeForm20418(this)" enctype="multipart/form-data" action="https://beautydepartment.worldsecuresystems.com/FormProcessv2.aspx?WebFormID=33051&OID={module_oid}&OTYPE={module_otype}&EID={module_eid}&CID={module_cid}&CC={module_urlcountrycode}&Referrer={module_siteurl,true,true}"> <span class="req">*</span>  Required<table class="webform" cellspacing="0" cellpadding="2" border="0"><tr><td><label for="Title">Title</label><br /><select name="Title" id="Title" class="cat_dropdown_smaller"><option value="323481">DR</option><option value="323480">MISS</option><option value="323477" selected="selected">MR</option><option value="323478">MRS</option><option value="323479">MS</option></select></td></tr><tr><td><label for="FirstName">First Name <span class="req">*</span></label><br /><input type="text" name="FirstName" id="FirstName" class="cat_textbox" maxlength="255" /> </td></tr><tr><td><label for="LastName">Last Name <span class="req">*</span></label><br /><input type="text" name="LastName" id="LastName" class="cat_textbox" maxlength="255" /> </td></tr><tr><td><label for="EmailAddress">Email Address <span class="req">*</span></label><br /><input type="text" name="EmailAddress" id="EmailAddress" class="cat_textbox" maxlength="255" /> </td></tr><tr><td><label for=

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