• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
44

P: New Camera Raw File Support - Requests & Information

Adobe Employee ,
Aug 31, 2021 Aug 31, 2021

Copy link to clipboard

Copied

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

  1. Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
  2. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

 

Note: ETAs for specific cameras are not available

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
TOPICS
DNG Converter , macOS , Windows

Views

193.9K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 5 Correct answers

LEGEND , Dec 02, 2021 Dec 02, 2021

No one here knows. We don't know. Adobe never tells us when.

 

When Adobe gets all the work completed to successfully use raw photos from this camera, they will release a new version of the software. Then we will all find out at the same time.

Votes

Translate

Translate
Community Expert , Apr 02, 2022 Apr 02, 2022

Until Adobe release supported versions of Lightroom-Classic and ACR, you will need to edit with Canon's DPP App (Digital Photo Professional), and export to TIF or JPG.  DPP lists the R5c as supported.

https://cam.start.canon/en/S002/manual/html/UG-00_Before_0050.html

 

 

Votes

Translate

Translate
Community Expert , Nov 30, 2022 Nov 30, 2022

No. Nobody can tell you this because they either do not know, or they are not allowed to tell you because of their NDA. I understand your impatience, but you will simply have to wait.

 

Votes

Translate

Translate
LEGEND , Dec 09, 2022 Dec 09, 2022

No one can say (except for some Adobe employees, who are not allowed to say). You should check the list here each time Adobe updates the Lighroom Classic software.

Votes

Translate

Translate
Community Expert , Aug 21, 2023 Aug 21, 2023
quote

When is Adobe going to update so that users of Sony A6700 ... can use LR normally.

By @mariajen393

 

Update to Lightroom Classic 12.5 released last week. The Sony A6700 is supported in version 12.5.

https://www.lightroomqueen.com/whats-new-in-lightroom-classic-12-5/

 

New camera support:

  • Sony
    • Sony A6700 (ILCE-6700)

Votes

Translate

Translate
replies 788 Replies 788
Community Beginner ,
Apr 02, 2022 Apr 02, 2022

Copy link to clipboard

Copied

Thanks but it does not have the Camera Matching Profile shown in the list as it does for the Olympus cameras.

However when I open in LR 11.2 or ACR 14.2 it does show camera profile.

I assume like test for the C19 this must be a false positive.

This is reason for my original question. Hope I have made my question clear.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 02, 2022 Apr 02, 2022

Copy link to clipboard

Copied

quote

Thanks but it does not have the Camera Matching Profile shown in the list as it does for the Olympus cameras.

 

By @AikenMooney

Support for a particular flavor of a camera’s raw file does not necessarily mean that there will be Camera Matching profiles for that camera at the time of raw file support. It is normal for Camera Matching profiles to follow raw support by one or two releases. In the case of some camera manufacturers or the event of major changes by a particular manufacturer, that time may be greatly increased.

Note: Not all cameras will ever receive a set of Camera Matching profiles. ”

https://feedback.photoshop.com/conversations/camera-raw-and-dng/what-does-camera-support-mean/5f5f46...

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 02, 2022 Apr 02, 2022

Copy link to clipboard

Copied

Thanks & I realize that. Have used PS before I started using LR in beta ver I for windows, I think in 2006. I do recall the Win beta was a few months after support for the Mac. I have used LR up thru 11.2.

In LR 11.2 I have 9 Camera Matching Profiles, 4 color & 5 monotone. 

On previous cameras I would see Adobe profiles until camera was fully supported.

I have used this computer for processing Olympus M5 II, M1 Mk II, III & M1x.

I realize on the list of cameras the OM 1 is shown as not having Camera Profiles.

My question is why are they shown on my ver 11.2 in LR? Is this a "bug" in the program?

Hope you can clarify for me.

Thanks,

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 02, 2022 Apr 02, 2022

Copy link to clipboard

Copied

"on the list of cameras the OM 1 is shown as not having Camera Profiles. My question is why are they shown on my ver 11.2 in LR? Is this a "bug" in the program?"

 

It's a bug in the Cameras Supported list.  LR and ACR do indeed provide camera-matching profiles for that camera.  I filed a bug report to fix the documentation:

https://community.adobe.com/t5/camera-raw-bugs/cameras-supported-page-incorrectly-says-the-om-1-does...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 03, 2022 Apr 03, 2022

Copy link to clipboard

Copied

Thank you very much. I did think someone might have the answer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Apr 26, 2022 Apr 26, 2022

Copy link to clipboard

Copied

I noticed that OM-1 "camera matching profiles available" has been changed from NO in 11.2 to YES in 11.3, and wondered why this information can be found on the US site, but not on German or Japan Camera RAW pages which still say NO. So it seems the documentation bug has not been fixed everywhere.

 

Does "camera matching profiles available" also mean that OM-1 camera support in Lightroom has been completed, or is there still work (fine-tuning etc) going on?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 26, 2022 Apr 26, 2022

Copy link to clipboard

Copied

"Does "camera matching profiles available" also mean that OM-1 camera support in Lightroom has been completed, or is there still work (fine-tuning etc) going on?"

 

In general, all cameras on the supported-cameras list have "completed" support and don't have remaining work to do. In a few cases, there are exceptions that will be indicated with footnotes. For example, see the Phase One IQ3 100MP.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 02, 2022 Apr 02, 2022

Copy link to clipboard

Copied

Cant buld previews or import CR3 files from SD card (SanDisk extreme)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 02, 2022 Apr 02, 2022

Copy link to clipboard

Copied

The Canon R5C is a very new camera and lightroom still doesnb't support these cam.

You have to wait of one of the next updates of Lightroom. 

In the meantime you can convert the CR3 files into DNG with the Canon tool and then you can import the DNGs into Lightroom.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 05, 2022 Apr 05, 2022

Copy link to clipboard

Copied

We are eagerly waiting for full DJI Mavic 3 DNG raw file support, so including the Adobe profiles. Is that alerady in the backlog?

Thanks, Oliver

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 05, 2022 Apr 05, 2022

Copy link to clipboard

Copied


@Oliver48268 wrote:

We are eagerly waiting for full DJI Mavic 3 DNG raw file support, so including the Adobe profiles. Is that alerady in the backlog?

Thanks, Oliver


Until public release: Those who know don’t talk. Those who talk don't know. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 08, 2022 Apr 08, 2022

Copy link to clipboard

Copied

For EOS R5 C users.
I've resolved this issue by modifying metadata in RAW(CR3) files.

 

To import RAW files genelated by R5C to Lightroom Classic , We have to rewrite model name "R5 C" to "R5" via using suchu as a ExifTool.

It looks working well but you should pay attention for Terms of use by Canon about thier cameras.

In my opinion , it is no problem that rewriting metadeta in RAW files. Please use at your own risk.

 

I'm using this tool.

https://exiftool.org

Like this.

exiftool -model="Canon EOS R5" ./*.CR3

 

There seem to be other GUI Exif apps in Apple/MS store.

 

thiks.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 09, 2022 Apr 09, 2022

Copy link to clipboard

Copied

"We have to rewrite model name "R5 C" to "R5" via using suchu as a ExifTool."

 

Beware that Canon may well have changed the image firmware in the R5 C, so telling LR / ACR to use the R5 camera profile with R5 C images may not give intended results (we don't know). Manufacturers often change the firmware when releasing new cameras based on older hardware, which is why Adobe always produces new camera profiles.   

 

If this works well for you, great, but others should be aware of the risks.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 09, 2022 Apr 09, 2022

Copy link to clipboard

Copied

Thank you.
I also agree with the risks you presented.
--
妹尾 忍(せのお しのぶ)
machpiment@gmail.com

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 09, 2022 Apr 09, 2022

Copy link to clipboard

Copied

I am trying to import photos from the Canon EOS R5 C but it is saying an error has occurred or the files have been corrupted. When will Lightroom support the Canon EOS R5 C and also for Adobe Premiere Pro on an Apple M1 Computer?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 09, 2022 Apr 09, 2022

Copy link to clipboard

Copied

Are you sure that is the error message you see?

More likely the R5C is so new that Adobe have not yet added compatibility to LrC. The error message might say "not supported".

Only the EOS R5 is currently listed as supported-

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Until support is provided (usually in a month or two after camera release) by Adobe you will need to use Canon' DPP to edit the CR3 files.

 

Regards. My System: Lightroom-Classic 13.3.1 Photoshop 25.9, ACR 16.3.1, Lightroom 7.3, Lr-iOS 9.0.1, Bridge 14.1.0, Windows-11.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 10, 2022 Apr 10, 2022

Copy link to clipboard

Copied

It's a shame that Canon and Adobe can't work together to make sure that there is a software update to support the new camera on the release date of the camera. Canon annouced the R5 C on Jan. 19, 2022 and released to the public on April 4, 2022. Canon supplied professionals and the media with preproductions versions of the camera nearly 2 months ago. So I don't see why it needs to take another month or two for Adobe to get there software to be compatible. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 10, 2022 Apr 10, 2022

Copy link to clipboard

Copied


@carlstamey wrote:

Canon supplied professionals and the media with preproductions versions of the camera nearly 2 months ago. So I don't see why it needs to take another month or two for Adobe to get there software to be compatible. 


 

Canon doesn't provide third party companies like Adobe with the specifications for their camera raw format, so Adobe engineers need to wait for the camera to be released to create support for the file format. This requires the Adobe team to reverse-engineer the camera raw files on their own. I can easily see where that kind of effort, combined with testing, could take several months.

 

As you said, it is a shame they don't work together, but that is Canon's decision. I'm sure Adobe engineers would love to have the details and make their job easier.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 11, 2022 Apr 11, 2022

Copy link to clipboard

Copied

"So I don't see why it needs to take another month or two for Adobe to get there software to be compatible.

 

That was explained on March 12th, here (In response to Jan M. B):

https://community.adobe.com/t5/camera-raw-discussions/p-raw-file-support-requests-and-information-ne...

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 10, 2022 Apr 10, 2022

Copy link to clipboard

Copied

quote

and also for Adobe Premiere Pro on an Apple M1 Computer?

 

Can you explain on what you mean or re-phrase the question?

 

Premiere Pro already runs natively on the  Apple M1 chip.

https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 10, 2022 Apr 10, 2022

Copy link to clipboard

Copied

When will Premiere Pro support the new Canon EOS R5 C 8k raw on an Apple M1 Computer?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 10, 2022 Apr 10, 2022

Copy link to clipboard

Copied


@carlstamey wrote:

When will Premiere Pro support the new Canon EOS R5 C 8k raw on an Apple M1 Computer?


 

Adobe does not announce such things in advance.

 

-- Johan W. Elzenga

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 11, 2022 Apr 11, 2022

Copy link to clipboard

Copied

quote

When will Premiere Pro support the new Canon EOS R5 C 8k raw on an Apple M1 Computer?


By @carlstamey

Those who know don’t talk. Those who talk don't know.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 10, 2022 Apr 10, 2022

Copy link to clipboard

Copied

The Canon EOS R5C is not yet supported. No doubt it will be in an update.

 

-- Johan W. Elzenga

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 06, 2022 Apr 06, 2022

Copy link to clipboard

Copied

Lightroom is not opening raw files from a Canon EOS R5 C. Will there be a update? Does Canon and Adobe work together to get files compatible before releasing the camera raw file?

 

Computer: Macbook Pro M1 Max

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines