Captivate 8 SCORM 2004 4th Edition, Manifest Error

[williamz53840670]

Exporting a lesson from Captivate 8 into a SCORM 2004 4th edition format, the lesson's manifest.xml file contains a line error when SCORM tested using the ADL Conformance Test Suite. The error is a line that is identifying the files in the lesson, but references a file with the wrong slash in the address.Either the line "assets\TOC_icons\collapseIcon.png" or "ar\Mouse.mp3" is referenced. Several lines below that the same address is reference again (in both instances) with the correct slash "ar/Mouse.mp3". Does anyone why Captivate would be referencing these files incorrectly?

Thanks

[STEAGalex]

We (means our customers) have the same problem.

The effect is observed on Captivate 8 and 9.

Please help - as otherwise our customers cannot create/import their projects.

How can we get technical support (I assume this is just a user forum, right?).

[Lilybiri]

Can you start by checking the version numbers please? 

[STEAGalex]

Hi Lilybiri,

thanks for your quick reply.

We have a Captivate 8 on which the exported manifest contains the erratic code line:

Version 8.0.3.290

A Captivate 9 user has reported the same issue, but our Captivate 9 (9.0.2.437) exports fine.

Is it a known issue?

Thanks,

Alex

[Lilybiri]

Those are the most recent versions.  I just wanted to exclude the possibility of not updated versions. I'm sorry, cannot help you more. I no longer have those versions in my systems.

[STEAGalex]

Thanks for your help.

We have just found the following workaround:

The faulty line (the one with the wrong slash, e.g. "ar\Mouse.mp3") can be deleted, as the same object always is also referenced in a correct way.

Just in case someone stumbles upon this issue.

Otherwise we recommend updating to newer versions.

[Lilybiri]

Thanks for posting your solution!