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Captivate 9 - Quiz Reporting to Internal Server

New Here ,
Jun 16, 2020 Jun 16, 2020

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Has anyone else encountered the below picutred overlap of fields, and do you know the cause?Capture.PNG

Initially, the ID and password fields did not appear when I would access this window (just the server field); I've tried populating these fields, and even tabbing to try to access the server field, but to no avail.

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Adobe Community Professional ,
Jun 16, 2020 Jun 16, 2020

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Check your Display Settings in Windows to see if it is 100% or something else.

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New Here ,
Jun 18, 2020 Jun 18, 2020

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Hi Rod,

If I understood your question correctly, then my setting is at 100% (image below).

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Adobe Community Professional ,
Jun 18, 2020 Jun 18, 2020

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OK.  Well that looks fine to me.

 

In my versions of Captivate (9, 2017, and 2019) the Internal Server Configuration dialog looks different to yours.  So, I cannot replicate your issue.

QuizReportingInternalServerConfigDialog.png

The extra fields that are appearing in your dialog seem to relate to your Adobe Id and password.  Is it possible you are not currently logged into your Adobe ID when using Captivate?  If this is the case, try logging in and looking at this dialog again.

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New Here ,
Jun 22, 2020 Jun 22, 2020

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Hi again Rod,

 

Yes, I did check for that issue, but I'm definitely signed in. I expect that I will have to recreate the project 😕

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