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CP9 - Outer shadow appears inside the smart shape.

Engaged ,
Nov 13, 2017 Nov 13, 2017

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Version : CP 902437

Output  : HTML5 only

Type     : Non responsive

OS        : Windows

Browser : IE11

Hello,

I have a Smart Shape filled with a colour, a border and an Outer shadow.

When working in Captivate it looks fine.

However when previewed or published the Outer shadow also appears inside the shape.

The problem only happens when the shape has a border, when the border is removed the problem goes away.

Any thoughts about this would be appreciated.

Thank you

Peter

SHOADOW.png

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Community Expert ,
Nov 13, 2017 Nov 13, 2017

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That is indeed an old pain if the fill is semi-transparent. Cannot offer

you a solution. Can you log a bug report?

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Engaged ,
Nov 13, 2017 Nov 13, 2017

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Lilybiri,

The fill is not semi transparent, the Opacity is set at 100%.

I will put in a bug report, but as Adobe are busy pushing their high-profile Ai stuff I doubt a little problem like this will get fixed any time soon.

Than you

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Community Expert ,
Nov 13, 2017 Nov 13, 2017

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Can you post a screenshot, please?

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Engaged ,
Nov 13, 2017 Nov 13, 2017

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Lilybiri,

Here is a zoomed example.

The border is pink, but there is also a grey 'shadow' visible inside the Smartshape.

The Fill is 100% opacity.

The problem occurs with any colour.

The problem does not occur on shapes without a border.

Its not a big issue for me, I work around it by not using a border.

P.

hepc_003.png

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Community Expert ,
Nov 13, 2017 Nov 13, 2017

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Still the same in CP2017, just checked. Logging another bug report.

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Engaged ,
Nov 13, 2017 Nov 13, 2017

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Lilybiri.

Thank you.

Peter.

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