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Software not loading Character Animator Pro documents. Crashes upon opening of document

Community Beginner ,
Feb 27, 2024 Feb 27, 2024

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  1. Version of the app: Character Animator 24.2
  2. Platform and OS version: Apple; OS 13.4.1
  3. Basic steps to reproduce the problem: Upon Start up of document Software immediately crashes
  4. Expected result: Software works; and actual result: Software does not work

 

 

Bug Unresolved
TOPICS
Crash , General , Performance , Stability

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3 Comments
Community Beginner ,
Feb 27, 2024 Feb 27, 2024

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Update: Restarted Machine. Document now opens without any issues. At the moment of initial post, document would not open and crash the software. While I was working, had web browser open streaming video, however this was not an issue in the past.

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Community Beginner ,
Mar 11, 2024 Mar 11, 2024

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App does not load on start up. crashes and wants to send a report out to adobe. 

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Community Beginner ,
Mar 11, 2024 Mar 11, 2024

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LATEST

In order for App to open, need to unplug computer from Monitors, MIDIs, Audio all of which is plugged into CalDigit. Not sure why this is happening.

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