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Photoshop File error -25010

New Here ,
Jul 31, 2017 Jul 31, 2017

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Hi , have been trying to create puppet using fairly largephotoshop files , ( 72 dpi but 406 mb 1500x1200px) but am getting this error message now in CA.

Photoshop File error -25010

Once it starts to appear even previous photoshop file which imported succesfully produce the same message.

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Adobe Employee ,
Jul 31, 2017 Jul 31, 2017

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406mb is pretty huge - this sounds like a space/memory issue. I think 50mb is the biggest I've ever gone with personally. Is it possible to merge some layers to help bring it down in size? You may want to save a "master" copy with all your layers and then a more optimized one for CH just to be safe.

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New Here ,
Jun 10, 2018 Jun 10, 2018

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i've downloaded the maddy puppet and i get this error when i try to open it in Ch-Animator...
pls help

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New Here ,
Oct 23, 2018 Oct 23, 2018

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I also have this problem, opening a file that worked fine in the older version and it appears (unlike most CC apps) I can no longer install an older version of this app so I'm really stuck on my project now. I also can't create new puppets for the same reason, I have reduced the PSD to 30mb and continue to have this problem. Please help as soon as possible - this is for a tech education project and deadlines are fast approaching!

CA_problem.jpg

Thanks,

Adam

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