cannot download the apps

[Mostafa_Mohammed6005]

this message pops up

[Bani Verma]

Hi there, 

Please try the troubleshooting steps shared in the following thread to resolve this issue: https://adobe.ly/4cHySOC.

Let us know if this helps.

^BS

[Kevin Stohlmeyer]

@Mostafa_Mohammed6005 that message comes up when you are in a managed enterprise environment. Your Admin has to grant rights to allow individual users to download apps on their own.

[kglad]

do you have a teams, eduction or enterprise subscription?