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Creative Cloud is using 40% of my CPU

Explorer ,
Jul 27, 2017 Jul 27, 2017

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Either Creative cloud (32 Bit) or Adobe Genuine Software Integrity Service is using my CPU all the time and I don't know why.

This is my situation for about a year now.

It is not 100% of cpu. But my hardware fans are making noise.

I created a .bat to kill all Creative Cloud processes, and when killing all, the fans instantly stop spinning.

But sooner or later Creative Cloud restarts itself.

Anyone else is having this problem? Is this a normal behaviour?

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Community Expert ,
Aug 03, 2022 Aug 03, 2022

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thank you.

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Community Beginner ,
May 07, 2023 May 07, 2023

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Don't agree that new threads are going to be helpful here.  This is not a problem which has 'reoccured'.  It's ongoing rubbish software design.  Even if Adobe are never going to do anything about it (which it's clear is the case), it's very useful for users to find this evidence (via web search) that it's not a local problem and is a long-standing issue.

Hopefully my own observation has been useful to others, that you can disable the cloud sync functionality and the high CPU usage problem goes away.

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New Here ,
May 30, 2022 May 30, 2022

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Same problems still. Adobe can't fix it? 

I must replace the Adobe software ASAP. Time to abandon the bloatware

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Community Beginner ,
May 30, 2022 May 30, 2022

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I've been using GDrive... Creative Cloud only for cloud docs.. Sync STILL
f*up

--
Douglas Priester
(011) 91315-3913

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New Here ,
May 07, 2023 May 07, 2023

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Since I paid for Photoshop my computer slowed to a crawl.  I uninstalled all Adobe stuff, and Presto, it is a speed demon again.

This is so amateur.  I can't believe this is an issue in 2023.

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Community Expert ,
May 07, 2023 May 07, 2023

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@Matthew227676307y1l 

 

did you pause syncing?

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New Here ,
May 08, 2023 May 08, 2023

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did you pause syncing?

I have no idea what you are talking about.  What is that?  How do you do it?

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Community Expert ,
May 08, 2023 May 08, 2023

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in your cc app preferences > sync > pause.

 

check cpu utilization 

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New Here ,
May 10, 2023 May 10, 2023

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When I am in Photoshop, and go to:

EDIT > PREFERENCES 

there is no "Sync" there?  Is it buried somewhere else?

FWIW I am using Win10 -- not sure if that matters...

 

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Community Expert ,
May 10, 2023 May 10, 2023

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in your cc desktop app's preferences...

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New Here ,
May 23, 2023 May 23, 2023

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Is there a way to pause syncing when creating the cc package? or this something manual the user must do? 

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Community Expert ,
May 23, 2023 May 23, 2023

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what do you mean by cc package?  (are you an admin of a teams or enterprise subscription and you're trying to build a deployment package?)

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