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Adobe portfolio site not loading how it should.

New Here ,
Jun 09, 2021 Jun 09, 2021

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Hello, I am currently updating my portfolio site as I am looking for jobs, but my website isn't loading properly now since I last updated it. In the preview and editor, it looks fine, but the actual website is formatted completely wrong in the browser.

 

Screenshot (231).pngScreenshot (232).pngDoes anyone know what the issue could be?

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Cloud storage web assets , Collaboration , File sync , Libraries

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correct answers 1 Correct answer

Community Expert , Jun 09, 2021 Jun 09, 2021

Hi @enya5EDE and everyone,

S h * t  happens!   Adobe uses AWS to store global assets.   When Amazon goes down, everything is effected.  My commercial sites were also effected for a few hours.  

 

Next time you have a technical problem for which you can find no solution in the Portfolio FAQ & Knowledgebase, submit a ticket directly to the Portfolio Support Team.  Although candidly, there's not much anyone can do when a whole region of servers goes offline except to wait it out.

https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

...

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Community Beginner ,
Jun 09, 2021 Jun 09, 2021

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Same here. It seems there are some biger problem at Adobe. Mine site now looks like that:

 

https://portfolio.witkowskipawel.pl

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Community Beginner ,
Jun 09, 2021 Jun 09, 2021

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No images, no CSS, everything looks very broken 😞

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Explorer ,
Jun 09, 2021 Jun 09, 2021

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It appears to be an issue on Adobe's side. Thank you for posting! I didn't know where to go. There isn't an Adobe Portfolio Support Community that I could find.

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Explorer ,
Jun 09, 2021 Jun 09, 2021

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Yes, I checked on multiple browsers and cleared my history in Chrome. Also, I noticed that some Adobe images even in my Outlook box aren't showing up... which could be related?

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New Here ,
Jun 10, 2021 Jun 10, 2021

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Yeah, I think it was adobe, it's annoying you cleared your history and everything! I think it's back running regularly again, I hope it is for you too!

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New Here ,
Jun 09, 2021 Jun 09, 2021

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The issue is the same as more than half online services have experience yesterday when Fastly went down for an hour. Amazon, Adobe, governement websites went down as well. Adobe Portfolio issue is probably the same. It will take time to recover. Its really annoying tho

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Community Beginner ,
Jun 09, 2021 Jun 09, 2021

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It seems it works properly now thank god 🙂

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Community Expert ,
Jun 09, 2021 Jun 09, 2021

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Hi @enya5EDE and everyone,

S h * t  happens!   Adobe uses AWS to store global assets.   When Amazon goes down, everything is effected.  My commercial sites were also effected for a few hours.  

 

Next time you have a technical problem for which you can find no solution in the Portfolio FAQ & Knowledgebase, submit a ticket directly to the Portfolio Support Team.  Although candidly, there's not much anyone can do when a whole region of servers goes offline except to wait it out.

https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

For bug reports & feature requests, use Adobe Portfolio's User Voice.

https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html 

 

Hope that helps. 🙂

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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