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Adobe Spark Issues [Branched & moved by moderator]

New Here ,
Nov 06, 2020 Nov 06, 2020

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I'm experiencing issues ever since MAX happened. When I try to "Brandify" in Spark, it simply stalls the program and the crashes or freezes indefinitely. I have to manually apply brand elements like font, color, etc. to each layer of the project or risk a greyed-out screen or lost changes. Why won't Brandify work properly right now?

 

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Community Expert ,
Nov 06, 2020 Nov 06, 2020

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I branched this to a new topic and moved it Creative Cloud Services because Spark does not have a dedicated community forum.

 

Try using a different device or browser. Failing that, submit a help request directly to Adobe Spark on Zendesk.

Spark Knowledge Base - https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark

Spark Support - https://adobespark.zendesk.com/hc/en-us/requests/new

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Nov 08, 2020 Nov 08, 2020

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Hi Nancy,

 

Where can we find the branched topic?

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Community Expert ,
Nov 08, 2020 Nov 08, 2020

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You're in the branched topic right now.

https://community.adobe.com/t5/creative-cloud-services/adobe-spark-issues-branched-amp-moved-by-mode...

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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