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I am still having this problem. I first noticed it at the same time the OP here posted, and I had started my own post about it. I am getting the same error message: “Unable to sync <filename> due to server error.”
The advice from Adobe is to “try again after some time,” but when I need to get files to a client, that’s not helpful. I am going to have to switch to Dropbox until this gets resolved.
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Hi Annette,
Sorry for your difficulties. Are you still encountering the issue? If you are, could you help us out in collecting more info. This is a pretty long list of questions
Sorry for such a long list, this will help us narrow down the issue.
Thanks,
- Dave
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David, thank you so much for taking the time to try to help me with this.
I have bookmarked your response, but I am so slammed right now I just can’t take the time to troubleshoot. I have instead started using Dropbox instead.
My clients prefer Creative Cloud, so I will be revisiting this at some point. I just didn’t want to leave anyone hanging here.
I will update when I can.
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Thanks for the update Annette, reply back when you can and we can pick up then.