Can't download files from creative cloud

New Here ,
Feb 15, 2017 Feb 15, 2017

Copy link to clipboard

Copied

All of a sudden I can't download files from creative cloud. Anyone else having an issue?

TOPICS
File sync

Views

2.5K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 15, 2017 Feb 15, 2017

Copy link to clipboard

Copied

Hi,

Please try to check your host file for any Adobe blocked entries.

WIN:  Windows 7 - Edit the Hosts File

MAC: How to Edit the Hosts File on Mac OS X • TekRevue

In case there are any blocked Adobe entries, please delete them and then save the file.

Also please make sure that your Adobe folders have complete read and write permissions.

Windows Adobe folder location :

C:\Program Files (x86)\Common Files\Adobe

C:\ProgramData\Adobe

MAC Adobe folder location :

/library/application support/Adobe

~/library/application support/Adobe

Please let us know if this helps or if any further assistance is required. Thanks!

regards

Himanshu Gupta

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 22, 2017 Feb 22, 2017

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 22, 2017 Feb 22, 2017

Copy link to clipboard

Copied

LATEST

Moving this discussion to the File Hosting, Syncing, and Collaboration forum.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines