Cant view file image in Adobe Creative Cloud files

New Here ,
Oct 11, 2018 Oct 11, 2018

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In the guides - I see that the actual illustrator image is meant to load.

[ie this graphic]

Available-space.png

I am just getting this illustrator logo for my own files [and can't view the image at all]:

Screen Shot 2018-10-11 at 10.51.23.png

and a friend shared a file with me - and it wont load! Why???

Screen Shot 2018-10-11 at 10.52.38.png

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File sync

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Adobe Community Professional ,
Oct 11, 2018 Oct 11, 2018

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