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CC Libraries (Either the file does not exist, you do not have permissions......

New Here ,
Mar 01, 2018 Mar 01, 2018

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InDesign CC 2017.  Affects all 100+ users in our company.  Any time they try to place an item from within a library they get the error Either the file does not exist, you do not have permission, or the file may be in use by another application.  If I resync the libraries using the steps outlined in here Solution to the issue: Adobe Creative Cloud Libraries panel doesn't load in desktop products The libraries work UNTIL they close InDesign and open it back up.  It doesn't seem to be an issue if we login as the local admin account.  Our systems are in a virtual environment and the users home directories and profiles are stored on a network share using vmware persona.

Hoping someone has any ideas on where to go from here.

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File sync

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correct answers 1 Correct answer

Adobe Community Professional , Mar 01, 2018 Mar 01, 2018
Your best bet is to post CC Library questions here:File Hosting, Syncing, and Collaboration

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Adobe Community Professional ,
Mar 01, 2018 Mar 01, 2018

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Your best bet is to post CC Library questions here:

File Hosting, Syncing, and Collaboration

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