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creative cloud ipad and computer aren't syncing -though says they are

Community Beginner ,
Apr 18, 2019 Apr 18, 2019

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I have files created in Adobe Sketch on my Ipad that I tried opening in Photoshop CC on my computer. It says "sent" but never opens in photoshop. I made sure they are on Creative Cloud as well thinking I could then download from there. They show up on my ipad cloud drive but not on my computer. (although they both say the same amount of storage is taken up which indicates they are indeed on the drive)

It is the same Adobe ID/account on both devices with up to date apps so I am not sure what is going on. help!

File sync







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