Creative Cloud No Memory Message

New Here ,
Dec 09, 2017 Dec 09, 2017

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I check the amount of memory usage in the creative cloud directory and it indicates 214 mb, I have 20 Gb and keep getting out of memory messages. I've clear several directories out of my cloud archives and it has no effect on the memory amount.

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correct answers 1 Correct answer

Adobe Community Professional , Dec 10, 2017 Dec 10, 2017

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Adobe Community Professional ,
Dec 10, 2017 Dec 10, 2017

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Adobe Employee ,
Dec 11, 2017 Dec 11, 2017

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Hi Tom,

What products did you have open when you received the error? I was a little unclear whether the issue was related to being out of memory or RAM (in order to run programs) or related to being out of Creative Cloud cloud storage space (for saving files in the cloud). Would it be possible to post a screen shot of the error?

Thanks,

- Dave

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New Here ,
Dec 14, 2017 Dec 14, 2017

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Hi Dave

Here are a couple screen shots.

I am able to run the program fine and pretty sure this isn't a ram issue.

Tom Mc

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New Here ,
Dec 17, 2017 Dec 17, 2017

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Haven't heard anything on my memory issue, no change and can only access a small amount of the 20G I'm supposed to have.

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New Here ,
Dec 17, 2017 Dec 17, 2017

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Question has not been answered - see below

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