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Hi, everytime I try to synchronize the cloud with the creative cloud desktop client it stops and says "Creative Cloud Server-Error". I already uninstalled the client with the cleaner tool and reinstalled it. But no success at all. It is still not synchronizing because of the Server-Error. What to do next?
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Hi,
Please go and try the steps in the link below and they will help you .
https://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
Let us know for further queries.
Regards
Maansee
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Hi,
it still doesn't work. The programm still doesn't synchronize. I coundn't uninstall the desktop client. So I uninstalled it with the creative cleaner tool, I deleted the opm.db, installed the new version of the creative cloud desktop client and still he won't synchronize because of the server-error.
Any other ideas what to do? Thanks in advance
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Hi Martina,
Could you please post a screenshot of the issue.
Regards,
Sumit Singh
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Shall I translate it?
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Hi Martina,
Try to delete ~/Library/Application Support/Adobe/CoreSync/*.db* (should be 3 or 4 files, but could be more if you have multiple accounts signing into CreativeCloud)
Let me know the result.
Thanks and Regards,
Sumit Singh
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I could delete two of three files, but I can't delete this *db.
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Hi Martina,
Please refer to the help document below:
https://helpx.adobe.com/x-productkb/global/creative-cloud-crash-core-sync.html
Regards,
Sheena
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Hi,
I've done every single step twice but now I've got this empty window. It's loading since 15min or so
What can I do next?
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Martina, please refer to the help document below:
https://helpx.adobe.com/creative-cloud/kb/files-panel-spinner.html