We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Hi, everytime I try to synchronize the cloud with the creative cloud desktop client it stops and says "Creative Cloud Server-Error". I already uninstalled the client with the cleaner tool and reinstalled it. But no success at all. It is still not synchronizing because of the Server-Error. What to do next?
it still doesn't work. The programm still doesn't synchronize. I coundn't uninstall the desktop client. So I uninstalled it with the creative cleaner tool, I deleted the opm.db, installed the new version of the creative cloud desktop client and still he won't synchronize because of the server-error.
Any other ideas what to do? Thanks in advance
Could you please post a screenshot of the issue.
Shall I translate it?
Try to delete ~/Library/Application Support/Adobe/CoreSync/*.db* (should be 3 or 4 files, but could be more if you have multiple accounts signing into CreativeCloud)
Let me know the result.
Thanks and Regards,
I could delete two of three files, but I can't delete this *db.
I've done every single step twice but now I've got this empty window. It's loading since 15min or so
What can I do next?