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I have been getting this error for over a week now. I’m running Creative Cloud version 3.9.5.353 on El Capitan version 10.11.6 (15G1108).
A few days ago after some googling, found one solution on the Adobe forums from 2015 involving deleting some .db files (details). I tried this but it didn’t work.
Any help would be appreciated. Thanks!
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File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-FAQ https://forums.adobe.com/thread/1937790
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-Size Limits https://forums.adobe.com/thread/1488242
-sync and email link http://forums.adobe.com/thread/1427516?tstart=0
-Phantom folder problem https://forums.adobe.com/thread/1490445
-an overview of assets https://assets.adobe.com/files
-File sharing https://forums.adobe.com/thread/1838790
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Moving to File Hosting, Syncing, and Collaboration
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Hi Annette,
Sorry for your difficulties.I responded to you on a different thread here: Again! “Some files failed to sync” issue
Thanks,
- Dave