Creative Cloud: “Some files failed to sync”

[annettemarieprice]

I have been getting this error for over a week now. I’m running Creative Cloud version 3.9.5.353 on El Capitan version 10.11.6 (15G1108).

A few days ago after some googling, found one solution on the Adobe forums from 2015 involving deleting some .db files (details). I tried this but it didn’t work.

Any help would be appreciated. Thanks!

[John T Smith]

File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem

-FAQ https://forums.adobe.com/thread/1937790

-https://forums.adobe.com/community/creative_cloud/host_sync

-http://helpx.adobe.com/creative-cloud/help/sync-settings.html

-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

-Size Limits https://forums.adobe.com/thread/1488242

-sync and email link http://forums.adobe.com/thread/1427516?tstart=0

-Phantom folder problem https://forums.adobe.com/thread/1490445

-an overview of assets https://assets.adobe.com/files

-File sharing https://forums.adobe.com/thread/1838790

[KanikaS]

Moving to File Hosting, Syncing, and Collaboration​

[David__B]

Hi Annette,

Sorry for your difficulties.I responded to you on a different thread here: Again! “Some files failed to sync” issue

Thanks,

- Dave