File syncing not working

Community Beginner ,
Sep 14, 2016 Sep 14, 2016

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Hi,

I've been using Adobe CC for about 2 years now and remember syncing was so slow originally that I never used it. But recently I thought I'd give it a go - firstly to share hi-res images with my clients and secondly to edit raw files on my iOS devices, but I can't upload/sync files from any of my devices - Macbook pro, iPhone or iPad, this is obviously not a device setting issue as it three different devices. Wi-Fi is working well for everything else, so that's not the issue

What happens is it says it's syncing - but never completes, progresses or finishes - even with smaller .jpg files (While writing this a small .jpg file has been stuck in sync for 1/2 hr).

Adobe tech please tell me what to do and where - or turn it on for me at your end, after all it's a service I'm paying for that isn't fit for purpose!

Thanks in advance.

Richard

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File sync

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