I'm having trouble with Adobe Spark

[Marcus5FBE]

A teacher shared an adobe spark presentation with me but I am not able to see it. It has a blank screen with "the connection was reset." How can I fix this?  

[John T Smith]

You need to go here for Spark help https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark
-the above link has a full page of over 90 links for help articles
-also https://community.adobe.com/t5/get-started/adobe-spark-helpful-resources/td-p/11003736?page=1
-also https://fonts.adobe.com/collections/spark-font-pack
-also https://blog.adobespark.com/2019/06/10/stand-out-with-sparks-new-premium-templates/