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Infinite sync loop

New Here ,
Sep 12, 2019 Sep 12, 2019

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(MacOS Mojave)

 

My Creative Cloud syncing is stuck on an infinite sync error where it is "Unable to sync" an empty folder that is nowhere to be found in the CC files. As soon as the notification disappears, the same notification appears again. Any other files I work on keep syncing without a hitch. It's just VERY distracting.

 

(see attached file for example)

 

Any help much appreciated. Please be precise as I am NOT a technically savvy person. Thank you!

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File sync

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Community Expert ,
Sep 12, 2019 Sep 12, 2019

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restart your computer to see if the problem persists.

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