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Is there a way to delete everything on the cloud all at once and start over?

New Here ,
Jul 09, 2014 Jul 09, 2014

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We tried to store a lot of photos to the cloud in one copy. The files have been syncing for over 24 hours. We tried to stop the sync and just throw everything away, and they still show up in the archive. Is there a way to delete everything on the cloud all at once and start over?

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File sync

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Adobe Employee , Aug 16, 2018 Aug 16, 2018
Hi PixByChris Photography,Do you have files stored here too which are using up space?Photo Editor | Online Photoshop Lightroom You may need to delete albums there too or remove everything by clicking on the LR logo > going to Account Info and Delete Lightroom Library to free up additional space.Hope that helps,- Dave

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Adobe Employee ,
Jul 09, 2014 Jul 09, 2014

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Dulls for information on how to permanently delete your files please see Creative Cloud Help | Manage and Sync files.

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New Here ,
Aug 14, 2018 Aug 14, 2018

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I did steps listed on the sight linked to, but it still shows I have storage taken... another solution?

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Adobe Employee ,
Aug 16, 2018 Aug 16, 2018

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Hi PixByChris Photography,

Do you have files stored here too which are using up space?

Photo Editor | Online Photoshop Lightroom

You may need to delete albums there too or remove everything by clicking on the LR logo > going to Account Info and Delete Lightroom Library to free up additional space.

Hope that helps,

- Dave

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