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When I go to "Manage Fonts" in Creative Cloud, it just spins with a message "Loading Adobe Fonts...". Perhaps unrelated, I also that "Cloud Storage" in the upper right doc is stuck on "Getting storage information...". I'm running the latest Mac OS X on a clean install on an M1-based Mac Mini.
I tried the following without help:
1) Logout and log back in with rebooting at various points
2) Cloud Create -> "Repair"
3) Cloud Create -> "Uninstall" which wouldn't work saying I still had adobe products that needed it. I delete all Adobe products including any cached directories but still no good
4) Delete ALL adobe related files with clean install
I really don't want to have to do a clean OS install to try and fix this because that will take many hours. Anything else I can try?
Figured it out. Just needed to run the Creative Cloud Removal Tool and then reinstall everything (perhaps a hint from Creative Cloud Repair / Uninstaller that this tool exists would help) :
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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I don't think this was my case. I'm using two different internet providers, tested on both and the problem remains. I have professional experience with network maintenance, so I can tell that's not a firewall or network block. Did every step on so many articles on Adobe Support Community, and reinstalled so many times the Adobe Apps and CC that I can't even count. Clean uninstall? Done. Disable firewall? Yes. Internet problem? I tested on two different internets with different equipment and different routes. All of these problems began when I updated the CC App this week. Tried to create a fresh user on my PC and voilà, worked. So the fastest solution was just to reset my OS from a fresh instalation.
That's a shame bc is the second time that I had to do it to solve some problem with some Adobe APP 😂
Fortunately, my main drive doesn't need of backup and I can do it easily.
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that was one of the first steps that I did 😂
the only thing that solved the problem was to reinstall the OS, again, none of the steps available on Adobe worked for me
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ok.
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What is this BS. Why after 2 years this is not fixed. Its annoying I cant add any fonts fix your program Adobe
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The fastest, easiest solution I found (with info discovered from others online & YouTube) had the fonts part of CC back and working for me in less than a minute. Here's what worked for me (Windows 10 PC):
1 - Close all running apps (especially Adobe apps and of course Creative Cloud) on your PC.
2 - Start Task Manager. Select every Adobe app and and every Creative Cloud app, ONE AT A TIME by right-clicking, then select "End Task" for each one. (Easiest to select all these individual apps if you sort by app names on the left column.)
3 - Find the Creative Cloud icon and RIGHT-CLICK on it.
4 - Select Run as Administrator
5 - Start "Fonts"
This worked for me and hopefully this helps someone else. I cannot afford the time it takes to do all this repairing or uninstall/reinstall. I was surprised it worked so quickly and easily. 🙂