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PAGE NOT FOUND | cant access my files

New Here ,
Dec 05, 2017 Dec 05, 2017

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So often I'll be looking to access files that either I myself added or my collaborators have added..
But when I click the file itself, it keeps popping up as PAGE NOT FOUND

This is the same if I share a link and try accessing it, or even use a different browser (safari & chrome)

Please help, very annoying

Screenshot 2017-12-06 10.53.08.png

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File sync

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Adobe Community Professional ,
Dec 06, 2017 Dec 06, 2017

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New Here ,
Dec 12, 2017 Dec 12, 2017

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New Here ,
Dec 12, 2017 Dec 12, 2017

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for some reason, I cant respond to David_B

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LEGEND ,
Dec 12, 2017 Dec 12, 2017

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Screenshot (320).png

here you go

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Adobe Employee ,
Dec 07, 2017 Dec 07, 2017

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Hi KingdomcityDB,

Sorry to hear about your difficulties. Do you have a newly created link you can share here as an example?

Thanks,

- Dave

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New Here ,
Dec 18, 2017 Dec 18, 2017

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Adobe Employee ,
Dec 19, 2017 Dec 19, 2017

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Hi Kingdomcity,

The file is loading for me. I'm not sure why we would be getting different results. Was this example a collaborated file?

pagenotfound.jpg

Thanks,

- Dave

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LEGEND ,
Dec 19, 2017 Dec 19, 2017

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this is what I get with Edge (left) and Firefox (right)

Screenshot (205).png

fyi the error = a sign in issue at Adobe end

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