I have had the error of Creative Cloud telling me i cant save in my folder because i dont have permission, for the last month or so. EXTREMELY frustrating. Today it had a new update for creative cloud, and it seemed like that bug had gone away. Which made me happy, because now i can use a product that i pay for every month..... Unfortunately, my Creative Cloud was not fixed, but instead became completely useless.. now i am stuck in an infinite "syncing" loop, that will not allow me to sync new files at all.
I have tried all suggested bug fixes but nothing helps...
Seriously... i have been using photoshop for the last decade, and i rarely had any issues with it. But since changing it to the cloud format, and since i started using creative cloud, i have been showered with bugs and errors on a regular basis... come on??!
Sorry to hear about your difficulties and frustration.
I’ve seen some other recent reports of sync running continuously and never completing.
Maybe try these suggestions
1) One of the people on the posted resolved by installing some pending OS updates.
2) A second person resolved it by recreating some of the CoreSync database files. They mention the continuous sync being brought on by changing the location of the Creative Cloud Files folder.
Please try these steps after stopping all of the sync related processes
Let me know if these help,
Thank you for the hasty response, it is greatly appreciated.
Unfortunately, as stated in my first post - i have already tried these "solutions" and they did not fix my problem.
I have not moved my creative cloud folder or in any way done something different to trigger the bugs. The bugs came from one day to another , and the lastest one came when i updated my creative cloud app today.
Thanks for confirming these are things you have tried. A few additional questions to better understand.
I do this so often, I need to write a script to automate it.
I am having the same problem as you on Mac. Did you ever find a solution?
I stopped using it entirely, and started using OneDrive instead. This actually took care of a couple problems I didn't realize were related to CreativeCloud sync issues.
The easiest way I've found to solve this issue is to go to the Creative Cloud app > Your work (top tab) > Cloud Documents > Find the document and Right Click > Duplicate.
That usually solves the issue. You can then delete the file that wasn't working.
Thanks! this worked for me
worked for me