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Sync stopped?

New Here ,
Dec 03, 2014 Dec 03, 2014

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I save photos to Creative Cloud but they never reach the Cloud. Only clue I have is I get a sync message saying could not sync 7951.jpg - but I cannot locate any file with that name anywhere. I notice syncing seemed to stop, amount storage used never increased. I think it's the sync thing? Need help.

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File sync

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Adobe Employee ,
Dec 04, 2014 Dec 04, 2014

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Hi,

This sounds like sync had stopped because of an issue with a file (7951.jpg). Are you sure you do not have the file named 7951.jpg on disk locally or in the Creative Cloud?.

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New Here ,
Dec 04, 2014 Dec 04, 2014

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Thanks, I did find that file, the CC error message said bad file name, so I changed it - see what happens. Looks like one bad file stops the whole works? Hope I start syncing again, because it is a nice way to organize.

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