Why do my Creative Cloud files look blurry and bad when previewing them?

New Here ,
Dec 08, 2014 Dec 08, 2014

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PDF, PNGs, AI and PSDs all look like very poor quality, compressed JPGs when viewing on Creative Cloud files website or in the iPad app. You can even see the low quality JPG-like compression artifacts all over the files. Nothing is sharp. Would really like to be able to use the cloud to preview files to clients, but the quality is just not usable. Would like to know if others experience this. Any help is appreciated. Thanks

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New Here ,
Jul 15, 2021 Jul 15, 2021

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Has this been resolved?  I am noticing this too and this post was orginaly created in 2014 If I am seeing that correctly. 

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Adobe Community Professional ,
Jul 15, 2021 Jul 15, 2021

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Low-res thumbnails are representational previews only. They are not a replacement for viewing the full sized image files. Preview display will vary depending on the user's GPU, memory, display pixel density, etc...

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jul 15, 2021 Jul 15, 2021

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Thank you for your reply, sadly this low res will make it difficut for Annotations within the team, but we might be able to use another solution i/o the Adobe Cloud. 

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New Here ,
Aug 11, 2021 Aug 11, 2021

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I was hoping to share files with clients, but the quality is terrible and text is unreadable. Dissapointed. Will have to keep emailing PDF versions........

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