www.adobe.com refused to connect.

New Here ,
Jan 28, 2021 Jan 28, 2021

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www.adobe.com refused to connect.

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Community Expert ,
Jan 28, 2021 Jan 28, 2021

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It works just fine for me.  Try again with a different browser.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Feb 25, 2021 Feb 25, 2021

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what the name of the brower which you advice?

 

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Community Expert ,
Feb 25, 2021 Feb 25, 2021

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The latest desktop Firefox, Chrome or MS Edge.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jan 28, 2021 Jan 28, 2021

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make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work

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New Here ,
Dec 07, 2021 Dec 07, 2021

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I've now hit this issue as well. Can log in okay but can't access the invoices for printing. "Safari Can't Connect to the Server", server is anyware.adobe.com. This is on an Apple Mac using either Safari or Chrome, with ad blockers removed.

 

Any help?

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Community Expert ,
Dec 07, 2021 Dec 07, 2021

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Which Mac OS do you have?

 

Does your browser support secure TLS 1.2 connections? 

https://helpx.adobe.com/x-productkb/m7ulti/eol-tls-support.html

 

Without TLS 1.2, you can't connect to Adobe's servers for security reasons.  You might try using another modern browser — desktop Chrome or Firefox.

 

Also your browser MUST accept cookies and have JavaScript enabled.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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