I got a new-to-me Windows 7 laptop and installed ADE with a free Norton trial. The downloaded ADE worked fine for about half an hour. Then I opened a book from Kobo and the ADE software changed. It no longer displays the library and won't open books. If I buy a book with DRM, it will put the book in My Digital edition file but not open it. I can't transfer the DRM book to my e-reader (Kobo Aura). The toolbar now reads File, Edit, Reading, Help instead of File, Library, Help. I have uninstalled and re-downloaded ADE multiple times but it comes out the same. Some of those downloads were done with the Norton firewall disabled and using different browsers. When I tried the alternate download method using ADE 4.0 zip, the library format was there but it would not read my library or open books.
I downloaded ADE onto another computer without the Norton trial and it works. I copied the installation file onto the laptop but it still doesn't work right.
Does anyone know what is wrong and how to fix it? Is this a known problem with Norton?
I really would like to run this using my laptop.
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