Help! Adobe Digital Editions Won't Launch [2016]

[tkb22880362]

I'm running Windows 10. Adobe Digital Editions was working. Then I had a computer crash and now it won't even launch. I click on it and nothing happens.

I've tried restarting the computer.

I've tried uninstalling and reinstalling Adobe Digital Editions. The reinstall appeared to be successful but it still won't start.

[Nanaky]

Try this: Right Click on Digital  Edition and run as Admin.

[tkb22880362]

Nope. Still will not run.

[Nanaky]

Closed Digital Edition.
Rename My Digital Edition Folder under My Documents in My Digital Edition.old

Then start Digital Edition.

[tkb22880362]

Sadly, renaming the My Digital Editions folder did not work. Still will not start.

[Nanaky]

Its works on my Device fine. 😕 In this case try if work under a other user: How to Create a New Local User Account in Windows 10

[cdenig]

This didn't work for me either.  It would be a lot easier if Abode didn't cheap out on tech support and had a dedicated email or chat support instead of this "community"(i.e. having lay people do your tech support for free if possible) business.

[Janet5CC3]

Thank you so much  after 2 wasted days with adobe this worked.

[Janet5CC3]

So this worked for about an hour and now i have the same problem, Help.

[Janet5CC3]

I have tried everything.  Nothing works.  I have a Nook and when I click on the Nook in my digital editions the whole program shuts down.  Is there any othere way to get book from the libray on my nook.

[default6sv3r9eidzle]

Opening as adminstrator works for me (Windows 10),  but one question; WHY IS THAT NECECESSARY?

[tkb22880362 · Accepted solution]

It briefly worked after I disabled driver signature enforcement. Then stopped working again (possibly because it turned back on?).

Anyway, I installed the old version, Adobe Digital Editions 3.0, and that seems to be working.

[juan1983]

Hey guys,

Sometimes on Windows 10 using ADE 4.5 becomes frozen and it isn´t possible to click the buttons, so I can´t use it. I fixed that going to "My digital Editions" and deleting the content in all the folders. Then open ADE again and everything works right, the problem is that you will lose what you got there, but you can make a copy before just in case.

First time I installed ADE 4.5 it´s happened to me and doing what I explained here the problem was fixed (I was using ADE 3.0 before, so "My digital editions" have a lot of files there)

Good luck!

Juan

[suee86928025]

Thanks, this worked for me to.

[stephent25597192]

None of the above worked for me when it stopped working.

I reinstalled Sony Reader to use that instead \9my device is a Sony), and ADE started working as well.

[Pego1]

This worked for me but was a last resort after trying so many other things.  Lost my history as a result.  Will make backups from now on in case I have another issue.

[Aude5E5C]

Thanks so much! I had the same problem and your indications work for me! 

[LARRYFA82]

This worked for me, too.  Sad to see the same problem happening for years.   Thank you for posting a solution!

[roberts80410059]

I received the following solution from Kobo Customer Support: Irais E. Thank you Irais! THIS WORKED FOR ME, after trying all the other solution ideas I could find in these forums (without success). I am using Adobe Digital Editions 4.5 and Windows 10.

Locate folder "My Digital Editions" (on my laptop), and delete all contents in the sub-folders (Annotations, Manifest, Restore (found empty), Tags, Thumbnails). Now I was able to open ADE and re-authorize ADE. I then synced my Kobo with the Kobo desktop program, which authorized my Kobo.

[carmens68687263]

Gracias, pero lo he hecho y me sigue sin funcionar. ¿Alguna otra idea?

[stefano.caprioli]

I had same problem on my Mac running OS El Capitain and solved deleting all contents inside folder…/Documents/Digital Editions folder. Thanks!

[Mel_Audentia]

Amazing this worked for me! Thank you so much!

[Clarissa5C2A]

This worked.  ADE working just fine on older laptop running Windows 10.  Got a new laptop and ADE install  on new laptop a total bust.  Program either closes on it's own or toally hangs.   Deleted all contents in sub-folders as suggested.  Opened ADE and it is now working great.   Thanks!

[johno02]

I am having the same type problems.  ADE was working fine, then quit.  Opens, but does not show any books in library or bookshelves.  from Overdrive, downloads appear to be working, byt do not show.  Tried adding books  several books that had been previously opened and read, get error that says already in library.   Is there any way to download and install the old version 3 that worked

[sentinel25]

I have finally found solution:

1) Delete: My Digital Editions folder localed in Documents

2) Reinstall Digital Editions 4.5

3) Open software and you will see that is not showing window, I've noticed that is minimized, so make click in Digital Editions button (taskbar) and press in your keyboard Alt + (Spacebar), you'll see an option to RESTORE, press letter that is underlined and Digital Editions 4.5 should display in your screen again.