Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.

Illustrator makes terrrible screen-errors horizontal liens while scrolling - unbearable

New Here ,
Jul 15, 2020 Jul 15, 2020

Copy link to clipboard



i am sure, i'm not the only one with this issue:

i got a macbook pro from 2018 with i9processor and 
Radeon Pro 560X 4 GB + Intel UHD Graphics 630 1536 MB - graphic cards.

i guess, this is definitely not a system confugration far beyond any normality in the graphic designworld.
apple produces a very small number of machines, where ADOBE has the honorful job to make their software compatible with.




everytime i am movin in may AI-files, i get thos AWFUL horzontal lines dropping from the top of the screen. it makes me simply crazy.


AND NO: switchin the gpu-usage of AI off  IS NO SOLUTION. because the scrolling/zooming-behaviour of AI gets still more awful!

where is the update to fix this incredible bug ?! i pay 60€ every month ... and 21.000 people work at ADOBE ... a new AI incompatible with standard aplle hardware should NEVER PASS QUALTIY control and be able to leave the house.







Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation