Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Decal's text looks pixelated when rendered

Explorer ,
Dec 13, 2017 Dec 13, 2017

Copy link to clipboard

Copied

Hi All,

I have this issue with Dimensions where the text that appears in the decal pixelates pretty badly. I have tried using very high resolution (up to 1200 dpi) for the decal file. The original file is all vector made in Illustrator. I've tried using JPG's, PNG's, and PSD's but no luck. I also used CC Libraries and used the Illustrator file as an asset and pulled it into Dimensions. Every single render still looks the same. I am rendering it at 2300 pix x 2300 pix and at high quality (tried medium and low too but the same happens).

Here's an example of how it looks. Looks at the "V" in "Vite".

171213_safevite_bottle_group_001-snapshot.png

TOPICS
Import and export, Problem or error

Views

9.0K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Dec 14, 2017 Dec 14, 2017
Hi Jenz!  There are a few things at the moment: When using an .AI or .SVG file from Libraries Dimension needs to rasterize it to non-vector pixels.  This process does not actually make it "low-res" as ussnorway suggested.  By default they are rendered at 8,000 x 8,000 pixels.  Dimension doesn't yet have a mechanism in place to call for specific dimensions so we're loading a rather large image right now.  Resolution of the file itself is not actually the issue. The second thing is that when a dec...

Likes

Translate

Translate
Mentor ,
Dec 13, 2017 Dec 13, 2017

Copy link to clipboard

Copied

The font used could be the issue. Please check this by trying another one that is close to what you wish.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 13, 2017 Dec 13, 2017

Copy link to clipboard

Copied

Thank you for your response Kat but all fonts on this label have been converted to outlines. And when I used it in a JPG and PNG format is was rasterized. So no live fonts.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 13, 2017 Dec 13, 2017

Copy link to clipboard

Copied

by default the cc library will convert your vector into a low-rez image... and that will make the decal issue you have

I know a new Dimension build just come out and true vector is on the "to do list" so JeanetteMathews  may want to step in with more info

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 14, 2017 Dec 14, 2017

Copy link to clipboard

Copied

Hi Jenz!  There are a few things at the moment:

  • When using an .AI or .SVG file from Libraries Dimension needs to rasterize it to non-vector pixels.  This process does not actually make it "low-res" as ussnorway suggested.  By default they are rendered at 8,000 x 8,000 pixels.  Dimension doesn't yet have a mechanism in place to call for specific dimensions so we're loading a rather large image right now.  Resolution of the file itself is not actually the issue.
  • The second thing is that when a decal is added (through any mechanism) that decal's resolution is currently capped to 2,000 x 2,000 pixels.  This is irregardless of the size or resolution of the original image.  This is another Dimension limitation, not any issue with the art itself.

We hope to address both of these issues early next year.  Please note a lot of the pixelation is worse in the canvas and will be significantly improved when you render the file.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 14, 2017 Dec 14, 2017

Copy link to clipboard

Copied

Thank you Jeanette! I appreciate your feedback. Looking forward to the next release of Dimensions.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 14, 2017 Dec 14, 2017

Copy link to clipboard

Copied

what is the best option in the mean time i.e, make it in Illustrator send it to Photoshop then the CC library and open that in Dimension or is a more dirrect path without the library?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 16, 2021 Jul 16, 2021

Copy link to clipboard

Copied

For now I found that the best result is to edit rendered image in Ps and made it sharper. That help to correct image. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 28, 2018 Mar 28, 2018

Copy link to clipboard

Copied

Still no resolution here? Continuing to tell folks to turn off / adjust *depth of field* setting(s) in far from a solution.

Confused as to why, now almost in April, an issue this big & well documented has yet to be addressed in an update.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 28, 2018 Mar 28, 2018

Copy link to clipboard

Copied

Depth of field has no effect on decal resolution, that is for a separate issue which causes renders to be blurry when the Depth of Field setting is not properly configured.

For this issue specific to decals looking pixelated, it's a large tech change and will happen in an update later this year along with several other decal improvements.  We're working on supporting multiple decals, improving their material and placement control, and addressing issues like the resolution.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 09, 2018 Apr 09, 2018

Copy link to clipboard

Copied

In other words, it is still a beta version!

A software that is not able to export files in a printable form ... >:|

cd

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 18, 2018 Apr 18, 2018

Copy link to clipboard

Copied

Yep. With this problem software is quite useless for professional use.

Also I spent hour solving this problem. I should be mentioned in user interface to avoid waste of time. Professionals don't want to waste their precious time.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 07, 2018 May 07, 2018

Copy link to clipboard

Copied

I wish I would have discovered this forum/post before I wasted half of a day on a client's package mockup to have it turn out completely pixelated and useless. The presentation is in the morning and I am empty handed at the moment. Adobe should never have released the product if it can't be used as it should. sigh.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Dec 28, 2018 Dec 28, 2018

Copy link to clipboard

Copied

I'm with @

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 15, 2019 Jan 15, 2019

Copy link to clipboard

Copied

When??

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 23, 2019 Jan 23, 2019

Copy link to clipboard

Copied

Hi,

I also was try to render something with text.. And i was try to make this two ways.

Upgrading picutre to over 8000x8000 or.. rendering image over 4000 px.. text is always crisp..

Adobe - when this app will be full working software??

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 15, 2021 Aug 15, 2021

Copy link to clipboard

Copied

Hi @JeanetteMathews, The first post with regards to this issue dates back to 2017 with comments that the issue will be solved within a year. It is now 2021 (4 years later) and i have just come accross the exact same issue; is it now something that i am doing wrong or has the problem never been resolved in updates?

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 16, 2021 Aug 16, 2021

Copy link to clipboard

Copied

We've done work along the way to make it better, but it hasn't been fully resolved.

 

Our engine rasterizes images on input, so first check your resolution in Ai/Ps is high enough for your final render in Dimension.

 

Second, decals are composited down onto materials, so if your material textures are too small, the decal may be compressed.  It's difficult to work around this one aside from manually editing each material texture to a larger resolution.

 

Third, images are based on model "UVs".  You can use the Object > Export UVs menu to export an objects UVs and have a better sense of how images are applied to the model.  If the area you're applying a decal to is very small in the objects UVs, it will be more pixelated.

Senior Product Manager, 3D & Immersive

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 08, 2018 Jun 08, 2018

Copy link to clipboard

Copied

Any new news? "early this year"... would that be before half way through the year? Because that is now.

I have the same issues, crummy pixelated output of the "decals" no matter the settings.... sigh.

I'll have to agree that this one poorly thought out function makes Dn useless. Let me know when it's a REAL program?

Cheers, Scott.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 08, 2018 Jun 08, 2018

Copy link to clipboard

Copied

Hey Scott, I'm not sure if this will help you but I made a little discovery on why my image was pixelating so bad. It doesn't explain everything (like for example why only the text seem to pixelate even though it was flattened into one layer with the rest of the label). What I did was I cropped the label so it was perfectly square instead of landscape and that stopped the text from creating the awful aliasing. It's not perfect but it looks much better. However, this does not entirely solve the problem because I still need to show the back of the label in certain scenes.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 08, 2018 Jun 08, 2018

Copy link to clipboard

Copied

nice workaround... thanks for posting that mate

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 11, 2018 Jun 11, 2018

Copy link to clipboard

Copied

3d_Can_IPA_01.png3d_Can_IPA_02.png

Thanks for the workaround Jenz, it improved a little. Original is the top image, square decal is the second image. I am guessing this is because the maximum image size allowed to import is a square measurement. So, my image can be the max height if I use a square, otherwise it was coming up short, maxing out the width first.

I don't understand why we can'y drop single layer Ai or even a "copy / paste" from Ai with all vector art... seems like it would take less math to do that render than a pixelated image anyway, but I'm not a programmer.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 12, 2018 Jun 12, 2018

Copy link to clipboard

Copied

I see it looks a bit better but still a lot of aliasing. What is the size of your canvas? I pushed mine up to around 3000 x 3000 pix and that helped with the crispness of the edges. The render took quite long though.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 12, 2018 Jun 12, 2018

Copy link to clipboard

Copied

I set it to 4096 x 3072.... I rendered a High Quality PSD file at 16bit, it took about 13hours! I rendered a second High Quality view straight to PNG, it only took a little over 2 hours.

Here is a detail at 100% in Photoshop, so 1 pixel = 1 pixel in this screen shot. Some artifacts in there that don't have anything to do with the pixelation on the decal art. Look in the glare areas... that was a solid red background.. ??

The final render is a can that is about 8 inches tall at 300ppi. Actual print size will be closer to 6 inches. I am hoping that will be enough of a reduction to make it look ok. Still falls short of being a professional piece of art. I may still need to go back to my 3D guy and have him redo in a REAL 3D program...

Hopefully Adobe can work out the bugs. This is the first 3D program I've been able to open and use without any training. And the only one I've ever been able to get a semi-real output from at the end. So, there is that. At_100%_PoorRender.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 12, 2018 Jun 12, 2018

Copy link to clipboard

Copied

Hmmm... yeah, that is puzzling for sure. I've been rendering at 32bits and it made a difference in quality for me but strangely didn't increase the file size so the quality possibly maxes out after a certain resolution. I definitely notice more aliasing and artifacts when I go over 3000 pix.

I experimented with quality on another level by placing multiple models into one scene and seeing at what point the render quality starts to decrease. I was pretty impressed by how many models I could add but at some point it started dropping out information during the render and left black spots (usually when there is a glass texture involved). I'll attach examples. My point being that there definitely seems to be a cap on the processing output that is lower compared to other 3D software packages.

I've had some 3D modeling and animation training in Maya a few years ago but things are changing so fast and the software gets more complicated each year (or I am getting stupider lol) so I hear you on this being a very user-friendly application. I really hope Adobe sorts out the rendering quality because it will make Dimensions an incredibly useful tool.

Lounge Scene 05 high.png

Lounge Scene 04.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
    • 1
    • 2