Hi everyone! Jeanette here, lead product manager for Dimension. It's been a little while since I've had an announcement for the community, but I'm very happy to be able to break the silence on some exciting news.
Today we launched a new application - Adobe Substance 3D Stager! Stager is built by the same team that built Dimension with a shared foundation for some technology while also being a bit reimagined. Where Dimension was a general purpose application that was intended for those new to 3D to learn, Stager is a dedicated scene staging application that is more powerful for professional 3D artists while retaining it's approachability for those learning 3D.
So what are some of the key differences between Dimension and Stager?
What does this mean for Dimension?
Want to learn more about everything? Check out some of these resources:
We're really excited about the opportunity to build a new family of 3D applications that work seamlessly to provide an end-to-end experience for modeling, texturing, and staging 3D models and scenes and we hope you enjoy the new Substance 3D Stager app!
Thank you all for the great conversation on Dimension and Stager. It's clear there's a lot of passion and excitement for amazing staging apps, and I take my duty to the community seriously. Please know that all of your concerns about pricing, confusion on the Dimension status, and Stager future, have been escalated to our leadership teams and we're working on some possible improvements!
Here's a round up of the latest information based on some questions and discussion that have happened in various threads:
As always I try to be as transparent as possible with the community, but there's limits to what I can say on a public forum. Everything is subject to change, and I will do my best to communicate as we move forward!
In the Creative Cloud desktop application open the profile > settings > apps > and enable "Show older apps".
I stand corrected, yes I could install it after your message.
Thank you for taking the time to reply.
I am just not getting why big companies like Adobe make it clearer for the end consumer from the get go. I mean when I search for the installation file on the website I am lead to a page that says sorry not existing.
I have to search for it somewhere almost hidden like a treasure (it probably is one) but I hope you as an Adobe manager understand why it can be frustrating for some customers.
This is not meant as a criticism, just as a hint, it should not be hard for a tech company to let the user know where to find certain (even older apps).
So, thanks again, I will check out Dimensions soon.
@Jamain5E58 You are using an Enterprise license and therefore you will need to contact your Enterprise Admin to ask them to turn on this option for you.
@JMathews gave the same answer to you on June 29th ... just in case you missed it 🙂
Did you log out of your Creative Cloud account and log back in again?
Also, sometimes there can be a short delay when propagating network changes like this (I'm talking generally here, not Enterprise specifically 🙂 )
If Dimension is still available, I can't see it.
There is no sign of it on the Adobe website as a downloadable app - see screen grab attached.
Or if I click on a link that reads 'Install app' it just takes me to the list of all apps and Dimension isn't one of them.
Can you give us a viable link to use please?
I am an exhisting user, and use Dimmension daily. It's critical to our business's proofing techniques and displaying our products to potential customers.
New employees who we've just signed up for their CC membership aren't able to toggle "Show Older Apps". Does that only apply when someone would have downloaded Dimension prior to July 1, 2021?
It should not be different for prior or new customers, however the preference may be turned off at the Adobe account administrator level. If you reach out to your IT or account manager, they can enable that for your employees to be able to enable the app.
also if you use a proxy server at work it can take upto 24 Hours for setting changes to filter down to the work stations... yet another reason most people stop using proxy servers years ago
I really appreciate your work but I have to respond to your statements with despair. If Adobe insures Dimension's development in the future, your words would make sense. But is not so. Saying they are two separate plans doesn't answer the question: what will become of Dimension if it doesn't get development updates? Why do I have to pay for an app that will no longer have development updates?
Unfortunately, I have to tell you that Adobe's behavior, in this case, was very disappointing towards customers.
Having substance as a add-on purchase requiring a CC# has made it difficlut to obtain within a large corportaion with IT contracts. I am not allowed to use my P-Card to make software purchases, and software purchases are made by IT via contract with OWC. Need to figure out a way for enterprise users to easily get this.
That's like saying it's best for users to choose between static and motion, which are all part of CC All Apps plans. Adobe should offer all its apps as a point of continuing to lure our user support of their products.... especially when there are pre-existing apps that do 3D already out there. Even Apple began offering Keynote/Pages/Numbers for free ass a courtesy, but also to encourage users to stay within their platform. Adobe should consider this augmented 3D space as a point of user retention, not an earnings grab. This actually makes me MORE interested in Blender (for free) instead of continuing with Dimensions.
I think we define 'seamlessly' in different ways J but good luck with the new project and thanks for letting us know... its been a good run 😉
This is the first release of these new apps under one family as an end-to-end, so lots of room to improve, but the vision is seamless, haha.
Just disappointing was expecting a lot of these features like ray tracing to become a part of dimensions thought there was a big picture for it. Saddened by the extra fee. Any consideration to choose single apps over the entire substance plan? I don't create materials my style works perfectly with basic shapes and models so I wouldn't need those extra programs
Single app plans are not currently available. There's always the possibility of new options opening up but not planned right now. Dimension will remain available continued use with the Creative Cloud All Apps plans.
It seems that Dimension is no longer available. What happened?
UPDATE: It's working. Thanks!
yep ... gotta alet people know to siwth the "old apps" switch in preferences! Maybe that could be added to the messaging instead of the 404 page when going to download and the "Dimension no longer available" message from the CC app page.
I can't launch Dimension anymore for my desktop? Is it really not gone?
Hi @Ydejes! I'm checking in on this - Dimension is remaining in Creatie Cloud All Apps so it is not intended. Can you try signing out and then signing back in to Creative Cloud? There has been some caching issues in general that can help force a refresh on.
I have just signed out and signed back in as I am experiencing the same issues, but to no avail. I had issues with illustrator also earlier so I had to do a fresh reinstall but dimension has now disappeared. Any further advice?
I've reached out to the Adobe Creative Cloud Desktop team and they are resolving a bug that was causing Dimension to not show - this was unintended and it should start showing again today. Apologies!
I am also having the same issue. I had Dn before my hard drive crashed last month, and I went to add it back this evening, and I can't downloaded from the Dn page and it's not visible at all on CC Apps.