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Where is the 24 hour service? Phone says 7pm - goodbye. And, chat is not running. 24 hours services?
The forums are the only 24 /7 service that Adobe provides for, and the forums are mostly manned by non-Adobe volunteers. Why they continue to advertise 24 hour chat/phone service after years of it not being the case is baffling.
what help do you need?
When you ask a question you always need to provide some basic information-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/...-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-ne...
IF you are asking about a subscription program do this
Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1
IF you are asking about a serial number program you run the installer and enter your serial number when asked