Access Denied

[CluelessNewb]

You don't have permission to access "http://trials3.adobe.com/AdobeProducts/CPTV/11_0_1/osx10/Captivate_2019_LS21.dmg" on this server.

Reference #18.73a50517.1606657190.12f3d693

Why am I getting this message?

[Test Screen Name]

What leads you to trying to use this particular link?  And, are you logged in with an active subscription for Creative Cloud All Apps when you try to use the link? And if you have other download instructions, are you following them EXACTLY no matter how weird and unnecessary they seem?