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Adobe Application Manager 7.0 installer crashes on startup under OS X 10.8.5

Explorer ,
Sep 22, 2013 Sep 22, 2013

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While to resolve (http://forums.adobe.com/thread/1301546 - Creative\ Cloud\ Installer.app version 2.1.2.232 crahses on startup) I attempted to install the Adobe Application Manager 7.0.  Unfortunately the Adobe Application Manager 7.0 crashes on startup under OS X 10.8.5.

Prior to startup, I ran the Adobe Creative Cloud Cleaner Tool and rebooted.

I will post a followup with the crash dump trace.

Please advise.

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correct answers 1 Correct answer

Explorer , Sep 23, 2013 Sep 23, 2013
There is no need to install Adobe Application Manager 7.0 (AAM) when using CC.However for non Creative Cloud users:1) Adobe Creative Cloud Cleaner Tool2) reboot3) run Adobe Application Manager 7.0 installer as root     NOTE: See http://support.apple.com/kb/ht1528                 or open Creative\ Cloud\ Installer.app after doing sudo -s in shell4) disable root user if you used the http://support.apple.com/kb/ht1528 methodSee:http://forums.adobe.com/message/5706439#5706439For more info.

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Explorer ,
Sep 22, 2013 Sep 22, 2013

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Here is the crash report of the Adobe Application Manager 7.0 installer:

Process:         Install [792]

Path:            /Volumes/VOLUME/*/Install.app/Contents/MacOS/Install

Identifier:      com.adobe.PDApp.setup

Version:         7.0.0.414 (7.0.0.414)

Code Type:       X86 (Native)

Parent Process:  launchd [352]

User ID:         502

Date/Time:       2013-09-22 16:28:12.356 +0200

OS Version:      Mac OS X 10.8.5 (12F37)

Report Version:  10

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:

/Volumes/Adobe App Mgr/Adobe Application Manager 7.0/Install.app/Contents/MacOS/Install

terminate called throwing an exception

abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   libsystem_kernel.dylib                  0x974243ba __kill + 10

1   libsystem_kernel.dylib                  0x974234b8 kill$UNIX2003 + 32

2   libsystem_c.dylib                       0x9962b660 abort + 215

3   libc++abi.dylib                         0x96cab7e0 abort_message + 151

4   libc++abi.dylib                         0x96ca9249 default_terminate() + 34

5   libc++abi.dylib                         0x96ca9289 safe_handler_caller(void (*)()) + 13

6   libc++abi.dylib                         0x96ca92f1 std::terminate() + 23

7   libc++abi.dylib                         0x96caa3e6 __cxa_throw + 110

8   com.adobe.PDApp.setup                   0x0002526f 0x1000 + 148079

9   com.adobe.PDApp.setup                   0x000253b6 0x1000 + 148406

10  com.adobe.PDApp.setup                   0x00024aee 0x1000 + 146158

11  com.adobe.PDApp.setup                   0x00024b5c 0x1000 + 146268

12  com.adobe.PDApp.setup                   0x00024e1a 0x1000 + 146970

13  com.adobe.PDApp.setup                   0x00024f86 0x1000 + 147334

14  dyld                                    0x8fedbcda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230

15  dyld                                    0x8fedbfde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64

16  dyld                                    0x8fed8268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356

17  dyld                                    0x8fed80ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62

18  dyld                                    0x8fec9e05 dyld::initializeMainExecutable() + 211

19  dyld                                    0x8fecdadb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050

20  dyld                                    0x8fec9376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704

21  dyld                                    0x8fec9077 _dyld_start + 71

Thread 0 crashed with X86 Thread State (32-bit):

  eax: 0x00000000  ebx: 0xbfffebf4  ecx: 0xbfffeb6c  edx: 0x974243ba

  edi: 0x9962b596  esi: 0xbfffeba4  ebp: 0xbfffeb88  esp: 0xbfffeb6c

   ss: 0x00000023  efl: 0x00000282  eip: 0x974243ba   cs: 0x0000000b

   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f

  cr2: 0xacc9c054

Logical CPU: 0

Binary Images:

    0x1000 -    0x8cfff +com.adobe.PDApp.setup (7.0.0.414 - 7.0.0.414) <C4D1CF27-3138-31E6-A4B3-743C928F2EB5> /Volumes/VOLUME/*/Install.app/Contents/MacOS/Install

0x8fec8000 - 0x8fefae57  dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld

0x90007000 - 0x90008fff  libremovefile.dylib (23.2) <9813B2DB-2374-3AA2-99B6-AA2E9897B249> /usr/lib/system/libremovefile.dylib

0x90009000 - 0x90032fff  libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib

0x90033000 - 0x90075ff7  libcups.2.dylib (327.7) <6FAC537D-7EC3-3E82-B6E8-F87DE07546B5> /usr/lib/libcups.2.dylib

0x90076000 - 0x900ebff7  com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS

0x900ec000 - 0x900f9ff7  com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression

0x901b2000 - 0x901b6fff  com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

0x901b7000 - 0x901dcffb  com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls

0x901e4000 - 0x901ecfff  libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib

0x901ed000 - 0x905a5ffa  libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib

0x905a6000 - 0x9062bff7  com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit

0x906b6000 - 0x906bfff9  com.apple.CommonAuth (3.0 - 2.0) <B28B58CA-C5B1-378E-A969-6A36C7F754D1> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

0x906c0000 - 0x906ccffe  libkxld.dylib (2050.48.11) <CDE64419-0291-3E5E-906D-2974E25AC008> /usr/lib/system/libkxld.dylib

0x906cd000 - 0x9076dff7  com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD

0x9076e000 - 0x9077cfff  libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib

0x90c25000 - 0x90d7effb  com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <461C4CCD-5F52-3D2F-AE22-D0CA7EF3F01A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x90d80000 - 0x90d8afff  com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition

0x90d8b000 - 0x90d8eff7  libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib

0x90d8f000 - 0x90d98fff  com.apple.CommerceCore (1.0 - 26.2) <B05709DD-3755-3635-B0CC-6CBBD17CFBD5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore

0x90daa000 - 0x90e24ff3  com.apple.securityfoundation (6.0 - 55115.4) <8A3DA1FE-1985-3ECB-945A-6B1E853B4BDC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation

0x90e38000 - 0x90e38fff  com.apple.vecLib (3.8 - vecLib 3.8) <2D2064EB-FDD5-38AB-B722-4AFA4C6EE0C9> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

0x911b2000 - 0x911d1ff3  com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity

0x911d2000 - 0x911d4fff  libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib

0x911d5000 - 0x911e5ff2  com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis

0x911e6000 - 0x911e9ffc  libCoreVMClient.dylib (32.5) <CA150AC5-F98C-3F96-8B11-715B75A89C80> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib

0x911ea000 - 0x91238ff3  com.apple.SystemConfiguration (1.12.2 - 1.12.2) <6E858B9F-337A-314E-88B7-24A274ACE568> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration

0x91244000 - 0x912a6fff  libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib

0x912ab000 - 0x912afffe  libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib

0x912b0000 - 0x91347ff7  com.apple.ink.framework (10.8.2 - 150) <D90FF7BC-6B90-39F1-AC52-670269947C58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink

0x9134c000 - 0x9134dfff  libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib

0x9134e000 - 0x913caff3  com.apple.Metadata (10.7.0 - 707.12) <D9221655-56FE-332C-82FF-0CA7EDD521C1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata

0x914dc000 - 0x91617ff7  libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib

0x916a6000 - 0x916aaff7  libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib

0x916ab000 - 0x916aeffc  libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib

0x916af000 - 0x916d3fff  com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis

0x916f6000 - 0x91713fff  libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib

0x91714000 - 0x9174ffef  libGLImage.dylib (8.10.1) <E29ED217-09B3-3436-A961-B6F8EBAA7BED> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib

0x917cd000 - 0x919e4fff  com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x919e6000 - 0x925a2ff3  com.apple.AppKit (6.8 - 1187.39) <ACA24416-D910-39B8-9387-52A6C6A561F8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x925a3000 - 0x925acffd  com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound

0x925ad000 - 0x92611ff7  com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore

0x92612000 - 0x9261bfff  com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x9261c000 - 0x9276affb  com.apple.CFNetwork (596.5 - 596.5) <E2EE5B64-4DFD-3D5E-BB38-9DD0899FFB42> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x93521000 - 0x93530fff  libGL.dylib (8.10.1) <74BE67B7-9EA0-3F16-B43B-48CB92C9ED27> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

0x93531000 - 0x93535ffc  libGIF.dylib (851) <4821D945-2E32-3007-8E97-4A69807046FF> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x93f16000 - 0x94007ffc  libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib

0x94008000 - 0x94016ff7  libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib

0x94017000 - 0x94019ffb  libRadiance.dylib (851) <2739A726-2E9C-38DC-8A6E-412ABDC14405> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib

0x941ae000 - 0x941aefff  com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <E54083A7-7467-3C3C-B30F-EE14C8D781A1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib

0x9449c000 - 0x944a8ffa  com.apple.CrashReporterSupport (10.8.3 - 418) <03BC564E-35FE-384E-87D6-6E0C55DF16E3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport

0x944a9000 - 0x944e8ff7  com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom

0x9451f000 - 0x94522ff7  com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

0x94523000 - 0x945d2ff7  com.apple.CoreText (260.0 - 275.17) <433387A6-69C1-32A5-9B61-9E2F6A5F9040> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

0x945d3000 - 0x946e0ff3  com.apple.ImageIO.framework (3.2.2 - 851) <36EEBDDC-0619-327E-826F-4413217C9D21> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

0x946e1000 - 0x946ebfff  libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib

0x946ec000 - 0x94730ff7  libGLU.dylib (8.10.1) <5520818E-F290-3942-80B8-370CF9C9B54C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

0x94731000 - 0x94756ff7  com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

0x94757000 - 0x9484fff9  libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib

0x9485e000 - 0x9485efff  libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib

0x949f0000 - 0x94bd8ffb  com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x94bd9000 - 0x94bdaffd  com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent

0x94bdb000 - 0x94c73fff  com.apple.CoreServices.OSServices (557.6 - 557.6) <E1600639-3EEC-3DF8-BD40-747BB2117988> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices

0x94f23000 - 0x94f23fff  com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x94f24000 - 0x94f51ffe  libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib

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0x950b2000 - 0x954cffff  FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight

0x954d0000 - 0x954dcff7  com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth

0x954dd000 - 0x955dbff7  libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib

0x956a6000 - 0x956bffff  com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x956c0000 - 0x957cd057  libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib

0x957ce000 - 0x957d5fff  libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib

0x957d6000 - 0x95809ff3  com.apple.GSS (3.0 - 2.0) <EFFA5947-B6BA-3171-B667-9CCB17E0FF2A> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

0x9580a000 - 0x9580affd  com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <CFAAB1B1-DBC7-3FF1-97BA-065C6620360D> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x9580b000 - 0x95811fff  libGFXShared.dylib (8.10.1) <99622AD6-7A1D-368E-B163-A38400885B45> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib

0x95812000 - 0x95873ff7  com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <C1D471E9-B4D6-3A59-975C-B3B3A25E6058> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x95874000 - 0x958a5fff  com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices

0x958a6000 - 0x958a8ffd  libCVMSPluginSupport.dylib (8.10.1) <F7CD59FE-314A-366E-9A27-CE5BD1D438BB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib

0x958a9000 - 0x958f8ff6  libTIFF.dylib (851) <CC0B94FF-DE56-3CE4-AF93-BCA00C03924B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

0x95904000 - 0x95919fff  com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x9591a000 - 0x95936fff  libPng.dylib (851) <8814CC4D-A472-32CD-8D5C-24F35240F28B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

0x95937000 - 0x959a6ffb  com.apple.Heimdal (3.0 - 2.0) <C007CED7-DDC9-3BA1-8077-294FAE9C78D5> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

0x95c15000 - 0x95c15ffd  libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib

0x95c16000 - 0x95c70ffb  com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE

0x95c71000 - 0x95c83ff7  libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib

0x96422000 - 0x96422fff  libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib

0x96423000 - 0x96423fff  com.apple.Accelerate (1.8 - Accelerate 1.8) <D4F5AB2C-0727-39FD-8EE9-E4DD3D78EB2E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x96424000 - 0x965adff7  com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage

0x965ae000 - 0x965c4fff  com.apple.CFOpenDirectory (10.8 - 151.10) <3640B988-F915-3E0D-897C-CB04C95BA601> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory

0x965d1000 - 0x965d8fff  liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib

0x965d9000 - 0x9666bffb  libvMisc.dylib (380.10) <D9567F48-ED35-3362-B769-50916D30C601> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib

0x96671000 - 0x9675aff7  libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib

0x9675b000 - 0x96a60ff7  com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore

0x96a61000 - 0x96a7efff  libxpc.dylib (140.43) <C628073D-51A0-3541-A665-1121520508C6> /usr/lib/system/libxpc.dylib

0x96aba000 - 0x96ad7ff7  libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib

0x96ad8000 - 0x96ad9ffd  libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib

0x96ada000 - 0x96b40fff  com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore

0x96b41000 - 0x96b61ffd  com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary

0x96b62000 - 0x96b86fff  libJPEG.dylib (851) <2425AE18-C181-3371-922F-4A09C1AC71CD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib

0x96bd3000 - 0x96ca7ff3  com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

0x96ca8000 - 0x96ccafff  libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib

0x96ccb000 - 0x96ccbfff  com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

0x96ccc000 - 0x96d76fff  com.apple.LaunchServices (539.9 - 539.9) <C0E0CFFF-3714-3467-87DA-4A6F0AF1953B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices

0x96d77000 - 0x96d78fff  libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib

0x96d79000 - 0x96dd3fff  com.apple.Symbolication (1.3 - 93) <A839CFC2-F870-3652-B353-15A55D88F88D> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication

0x96e14000 - 0x96e5cff5  com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

0x96e5d000 - 0x96f1bff3  com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync

0x97093000 - 0x9709efff  libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib

0x970a9000 - 0x970b0ffb  libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib

0x97410000 - 0x9742affc  libsystem_kernel.dylib (2050.48.11) <BC3F8E07-5606-3A05-9BF8-C4BACE96BCCD> /usr/lib/system/libsystem_kernel.dylib

0x9742b000 - 0x97536ff7  libJP2.dylib (851) <0D40428F-B7BE-307B-BEDB-256A7FED9804> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib

0x97537000 - 0x97653ffb  com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv

0x9768a000 - 0x9769cfff  libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib

0x9769d000 - 0x976a4ff3  com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

0x97922000 - 0x97923fff  libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib

0x97927000 - 0x97be7ff3  com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security

0x97be8000 - 0x97c36ffb  libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0x97c39000 - 0x97edcff3  com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage

0x9801c000 - 0x9802fff9  com.apple.MultitouchSupport.framework (237.4 - 237.4) <59197044-E513-3223-9337-6EB0F828CB82> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport

0x98030000 - 0x9803affe  com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement

0x9803b000 - 0x9835bff3  com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x9845a000 - 0x98490ffb  com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols

0x98491000 - 0x984f9ff7  com.apple.framework.IOKit (2.0.1 - 755.42.1) <230C6EEC-A926-3720-82DB-25D0FAAEF962> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x984fa000 - 0x984fbfff  liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib

0x984fc000 - 0x984fcfff  com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x984fd000 - 0x98598fff  com.apple.CoreSymbolication (3.0 - 117) <9ECC6770-6FBB-36B3-A4EE-0B60875019A9> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication

0x98599000 - 0x989dbff7  com.apple.CoreGraphics (1.600.0 - 333.1) <76C4858B-AD0A-3165-A65D-64729D6F186C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x98ad4000 - 0x98b38ff3  libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib

0x98bb5000 - 0x98bccfff  com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage

0x98c18000 - 0x98c1cfff  com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

0x98c1d000 - 0x98c5fffb  com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices

0x98c60000 - 0x98c61fff  libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib

0x98c62000 - 0x98cb9ff3  com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices

0x98cbd000 - 0x98e79ffd  libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib

0x98e7a000 - 0x98e86ff8  libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib

0x98e87000 - 0x98ec9fff  libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib

0x98eca000 - 0x98f16fff  libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib

0x991e3000 - 0x991e3fff  libSystem.B.dylib (169.3) <F479E729-89C7-3B4C-9731-678EB673A861> /usr/lib/libSystem.B.dylib

0x991ea000 - 0x995cdfff  com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox

0x995ce000 - 0x995dcff3  libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib

0x995dd000 - 0x9969affb  libsystem_c.dylib (825.40.1) <A5C0B70C-5F14-3BF8-AA5B-B22E7B12A4AE> /usr/lib/system/libsystem_c.dylib

0x9969b000 - 0x996f2ff7  com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface

0x996f3000 - 0x99701fff  com.apple.opengl (1.8.10 - 1.8.10) <385E048A-FFB2-348A-8F80-572C2494A776> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x99702000 - 0x9987aff5  com.apple.QuartzCore (1.8 - 304.3) <F2EFC117-CDC6-3252-A4A8-880965764385> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x99cca000 - 0x99d31fe7  libvDSP.dylib (380.10) <A9BB03FC-F70B-388F-8917-F8CE69F2164A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib

0x99d32000 - 0x99d5eff7  libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib

External Modification Summary:

  Calls made by other processes targeting this process:

    task_for_pid: 1

    thread_create: 0

    thread_set_state: 0

  Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by all processes on this machine:

    task_for_pid: 999

    thread_create: 2

    thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=112.8M resident=57.8M(51%) swapped_out_or_unallocated=55.0M(49%)

Writable regions: Total=19.5M written=224K(1%) resident=408K(2%) swapped_out=0K(0%) unallocated=19.1M(98%)

REGION TYPE                      VIRTUAL

===========                      =======

MALLOC                             11.3M

MALLOC guard page                    48K

Memory tag=35                      7480K

Stack                              64.0M

__DATA                             5056K

__DATA/__OBJC                       180K

__IMAGE                             528K

__LINKEDIT                         30.3M

__OBJC                             1512K

__OBJC/__DATA                       128K

__PAGEZERO                            4K

__TEXT                             82.5M

__UNICODE                           544K

mapped file                        83.0M

shared memory                        12K

===========                      =======

TOTAL                             286.2M

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Explorer ,
Sep 23, 2013 Sep 23, 2013

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Please be aware of http://forums.adobe.com/thread/1301546 where I reported that:

I am trying to start using Creative Cloud.  Thus far, I have come to a dead stop because the Creative\ Cloud\ Installer.app (version 2.1.2.232) in CreativeCloudInstaller.dmg crashes on startup under OS X 10.8.5.

Prior to startup, I ran the Adobe Creative Cloud Cleaner Tool and rebooted.

I will post a followup with the crash dump trace.

Please advise.

I attempted to download and install AAM 7.0, as was suggested by some people having problems with the Creative\ Cloud\ Installer.app.  Unfortinately, that solution path does not work for me because of this crash reported above.

Please advise.

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Explorer ,
Sep 23, 2013 Sep 23, 2013

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There is no need to install Adobe Application Manager 7.0 (AAM) when using CC.

However for non Creative Cloud users:

1) Adobe Creative Cloud Cleaner Tool

2) reboot

3) run Adobe Application Manager 7.0 installer as root

     NOTE: See http://support.apple.com/kb/ht1528

                 or open Creative\ Cloud\ Installer.app after doing sudo -s in shell

4) disable root user if you used the http://support.apple.com/kb/ht1528 method

See:

http://forums.adobe.com/message/5706439#5706439

For more info.

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