Hey folks, i'm trying to run the updater in the Application Manager on my iMac (Mountain Lion) but I keep getting an error saying
"Please close the following applications to continue:
If I hit continue it just keeps popping back up and can't see where that application is running (presumably in the background somewhere)
Any help is appreciated
I wondered about these.
I have the same issue as Neil described on OS X 10.7.4.
Hi Sergei and Neil,
Did you check the Activity Monitor?
Should be in Applications > Utilities folder
- Open it and look under the Process Name column and see if you see anything saying AdobeCrashDaemon
- Try to Quit the process if you find it and then running the Updater again
You should be able to initiate the updater from within any of the CS6 products from Help > Updates (that might be what you are doing already)
Thanks for the help folks, i have this sorted now.
I had the same issue as Sergei
David_B, your solution worked for me so hoipefully should sort it for Sergei too
Worked for me, too.
Worked for me too. Thanks!
WORKED! Simple to follow!
Thanks for sharing;))
that worked for me, too.
Worked a treat... Many thanks
Thank you David! Saved my life!
Still working ... thanks David_B
Thank you so much! This worked to remove the issue.
Thanks David, this worked, but is it really a good idea to expect users to run Activity Monitor and kill processes? It seems like it's a bug that Adobe should fix. Users could lose important data or worse if they don't know what they're doing.
amazing thanks for your help - this worked
This worked for me without having to restart. Thanks!
It works after disconnecting the eGPU
Yess!! Thank you, still works 🙂
Worked like a charm for me too! Thanks SO much!!!
I had to look under the 'CPU' tab to find the file and then I was able to force quit all instances.
Thank you! This fixed my issue too! Had 9 AdobeCRDaemons in that utilities folder.
I had to close a process called CS6ServiceManager in order for my updates to carry on running. Hope that helps anyone who's stuck.
Hi I am having the same problem I did what you said with Activity Monitor, but I am under Process Name and I can't find AdobeCrashDaemon. I even searched for it in the Search box and nothing came out.
I found that running Activity Monitor as discussed and ending the process 'adb' did the trick for me - I had no sign of a specific AdobeCrashDaemon process.